Depot Manager - Surrey

Job Title: Depot Manager
Location: Cranleigh, Surrey
Salary: £50,000–£55,000 + bonus
OTE: £71,500
Working Hours: Monday–Friday, 40 hours per week, 8:00am–5:00pm
Company car or car allowance
 
We are recruiting for an experienced Depot Manager to take full responsibility for the commercial, operational, customer, people, asset, safety, and compliance performance of the depot.
The role requires a commercially strong, data-led manager who is confident reading reports and using data to drive performance. You will oversee field-based engineering activity, fleet availability, service delivery, invoicing, compliance and operational reporting.
The ideal candidate will have automotive sector-related experience, be commercially astute, resilient, an excellent communicator and confident with Excel and operational reporting.
 
Key Duties & Responsibilities

Take full leadership responsibility for the commercial and operational performance of the depot.
Lead and manage the depot team, including engineers and as well as parts, administration, and equipment/fleet activity.
Manage multiple field-based engineers and ensure effective planning, utilisation, productivity, and service delivery.
Maintain full commercial awareness across budgets, forecasts, margins, WIP, stock, warranty, pricing, and cost control.
Monitor and interpret operational and financial reports, using data to drive performance and identify areas for improvement.
Ensure high standards of customer service and effectively manage escalations, complaints, and service delivery risks.
Oversee fleet and equipment availability, utilisation, maintenance, compliance, and service records.
Ensure accurate invoicing, systems, reporting, and operational data.
Drive health and safety, compliance, governance, and audit readiness across the depot.
Recruit, develop, motivate, and retain a high-performing team.
Manage employee performance, attendance, sickness, appraisals, training, development, and succession planning.
Work closely with Sales and Regional teams to support contract delivery, customer retention, and commercial growth.
Identify and implement continuous improvement initiatives to increase efficiency, service quality, and profitability. 

What you will need:

The ideal candidate will be an experienced Depot, Branch, Operations, Service, or Regional Operations Manager with proven responsibility for financial performance, operational delivery, team leadership, customer service, compliance, and continuous improvement.
Sector-related experience is required, ideally within a rental, equipment, plant, fleet, engineering, or service-led environment. Experience of both short-term and long-term rental would be advantageous. 
We are looking for someone who is:

Commercially strong and financially aware.
Hands-on in their approach to leadership, while being fully off the tools.
Resilient and capable of operating effectively in a fast-paced operational environment.
Data-led, with the ability to read and interpret reports and use information to drive performance.
An excellent communicator who can engage effectively with customers, engineers, managers, and internal stakeholders.
Confident leading multiple field-based teams.
Highly organised with strong operational discipline.
Excel literate and confident using Excel to analyse information and monitor performance.
Customer-focused with strong relationship management and problem-solving skills.
Comfortable managing operational challenges, escalations, and competing priorities. 
Package

Salary: £50,000–£55,000
Bonus: Up to 30% of salary, dependent on branch performance
Working Hours: Monday–Friday, 40 hours per week, 8:00am–5:00pm
Private healthcare, 25 days’ holiday, Pension contributions, Company car or car allowance 
If this sounds of interest, please contact Celi on (phone number removed) or apply today
Only candidates based in UK and eligible to work in UK are allowed