Deputy Care Manager Children and Young Peoples Services

Did you know there are thousands of children across the country in incorrect or unsuitable care placements?

That’s thousands of children who do not have access to the care and support they need to thrive, thousands of children being let down repeatedly and thousands of children who are misunderstood.

At Protective Care Group, we exist to provide what’s missing. Our trauma-informed approach looks past the behaviour to see the child in need of specialist, consistent support - and our leadership teams play a vital role in making that possible.

All the young people in our care receive:

• Robust, consistent, trauma informed care.
• Staff who won’t give up, no matter how challenging it gets.
• Truly person-centred care in solo residential placements.
• Care delivered by professionals trained in safeguarding, de-escalation, and therapeutic approaches.

To date, we have never given up on a young person. This has only been possible through the commitment, experience, and leadership shown by our teams - and as a Deputy Manager, you’ll help drive and model that standard every day.

Duties will include but are not limited to:

• Promoting a positive, collaborative culture in line with PCG values
• Managing team conflicts, supporting self-reflection practices and promoting development pathways
• Working collaboratively with all stakeholders in the child’s care
• Ensuring team compliance, promoting best practice knowledge and escalating safeguarding concerns
• Inducting, training, and supporting new team members

We’re looking for experienced care professionals with proven management experience to step into a key leadership role as Deputy Manager.

As with all our field-based roles, you may be placed in a team anywhere across the North East of England — so flexibility with travel and staying away from home is essential.

Due to the level of care that we provide, we are looking for people that fit the following requirements: 

• Hold a Level 3 Diploma in Residential Childcare (or equivalent)
• Have significant, relevant experience working within the care sector - such as residential childcare, therapeutic care, secure settings, supported accommodation, or similar environments - particularly with individuals who have experienced trauma or require high levels of support.

·         Empathetic, curious, and able to engage with young people in a supportive, age-appropriate way.

• Resilient and able to manage challenging behaviour such as severe physical aggression, verbal aggression, sexualised behaviour, CSE and CCE vulnerabilities, self harm and absconding.
• Flexible and able to work a varied shift pattern, such as 4 on 4 off (including day shifts, waking nights, and sleep-ins – this could be for the whole of your rotation, so be prepared to stay away from home if needed) 
• You may be placed in any of our teams across the North East. We carefully match Support Workers to the young people and teams where they’ll be the best fit, which means your placement might not be the one closest to home.
• In possession of a full UK manual driving licence. 

It’s important that you understand all aspects of the role before of applying, like the working hours, possible working locations and the types of challenges you may encounter. Please follow this link to find out more:  

https://protective-care.co.uk/careers/careers-faqs/

What you’ll get:

The ultimate reward is knowing you have made a difference to a young person however, all our support workers also receive:

• £35,000 base salary + generous shift uplifts & sleep-in pay.
• Fully funded industry recognised qualifications
• Clear pathways for internal career growth
• Paid annual leave that grows with service
• Sick pay, company pension & employee wellbeing support (including free counselling)