Deputy Clubhouse Manager

Get Golfing CIO, a sports charity organization that supports struggling English golf facilities, is seeking an experienced Food and Beverage to join our team. As an Food and Beverage Supervisor, you will oversee the day-to-day operations of the food and beverage department, ensuring exceptional service and customer satisfaction. You will work closely with the management team to develop and implement strategies to improve efficiency, enhance customer experience, and drive revenue.

Responsibilities

Deputize in the absence of the clubhouse manager.
Supervise and train F&B staff, ensuring they provide a high standard of service to customers
Monitor and maintain the quality and consistency of food and beverage offerings
Manage inventory, stock control, and ordering to minimize waste and maximize profitability
Develop and execute strategies to increase customer satisfaction and loyalty
Ensure compliance with health, safety, and hygiene regulations
Handle customer concerns and complaints, resolving issues effectively and in a timely manner
Collaborate with the management team to develop and implement marketing and promotional activities
Monitor competitors' activities and trends to identify opportunities for improvement

Requirements

Proven experience in a supervisory role in the food and beverage industry
Strong knowledge of food and beverage operations, including ordering, inventory management, and cost control
Excellent leadership, communication, and interpersonal skills
Ability to work well under pressure and handle customer concerns professionally
Strong problem-solving and decision-making abilities
Knowledge of health, safety, and hygiene regulations
Flexibility to work weekends, evenings, and holidays as required

Benefits

Pension Plans
Training & Development
Free Golf
50% discount on food and beverage
Staff referral programme
Opportunities for Progression