Deputy Director of Digital Architecture and Design

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Deputy Director of Digital Architecture and Design

Apply locations Liverpool Norwich Newport Birmingham time type Full time posted on Posted 3 Days Ago job requisition id R0001897

Salary range

£75,000 - £117,800

Job description

Position: Deputy Director of Digital Architecture and Design

Band: SCS1

Salary: £75,000 - £117,800

Location: Liverpool/Norwich/Newport/Birmingham

Term: Permanent

Hours: full time/part time/ job share/compressed

Closing Date: 08-07-24

To access the full candidate pack please visit Civil Service jobs where it's attached as PDF.

Please note: this campaign is being managed by Global Resourcing, please contact them at [email protected] to make an application or for any queries.

The role

The Deputy Director of Digital Architecture and Design is a pivotal member of the Digital and Data Services (DDS) leadership team. It will be a demanding appointment that requires the application of deep experience gained from designing and delivering complex digital platforms. This is much more than a ‘steady state’ design role as the appointee will be instrumental in optimising the setup of the function and its running. Transformational leadership and energy is essential to achieve the step-change in capability required to meet objectives. In return, the incumbent will gain experience of developing and delivering a fullspectrum digital roadmap, unparalleled in complexity and criticality and be part of a winning team that will achieve a world-class change in the delivery of public procurement. They will have direct responsibility for our enterprise and solutions architecture, product management, user research, service design, business analysis and Business Relationship Management specialties in a fast-paced and challenging environment. You will be expected to achieve a significant transformation by both embedding and maturing the function, developing integrated ways of working, as well as contributing to the overall transformation of DDS as a leading member of the senior leadership team. The role holder will ensure that these functions are seamlessly integrated with each other and into the rest of DDS to provide a unified design service to the rest of the directorate and the larger enterprise.

Key Responsibilities

 

• Provide a bridge between the technical and non-technical, especially at senior executive and board levels, to help others at all levels understand and support the digital strategy and the role of individual products and initiatives in building towards the target state architecture.

• Lead with a clear vision of the target state architecture, including an expert view of all the components needed and how they interrelate, particularly in the context of public procurement and ongoing procurement reform initiatives.

• Provide thought leadership on both user-level and API-based services, and how these can be further developed and exploited across public procurement to build an ecosystem of services to improve transparency and increase commercial benefits.

• Be a key stakeholder and point of contact for external partners across Government for the design of CCS digital products and services, explain the benefits of these services and how they fit into the overall digital roadmap.

• Building, leading and running the Design Team, consisting of Product Management, User Research & UX and Service Design, Business Analysis, Enterprise and Solutions Architecture, Business Relationship Management and Continuous Improvement. 

• Provide thought leadership on and input to the business strategy, including advising on how to turn standardised technology components into improved business services based around user needs, and the roadmap to deliver these in an innovative and effective manner.

• Leading on developing a digital strategy which aligns to and delivers upon the business strategy, and producing a roadmap to deliver on this.

• Providing a broad digital perspective to the Design team and across DDS, and setting standards for them to follow, including the appropriate application of agile design and the creation of an environment for success.

• Understanding and directing the product management team to ensure that products and services are well-managed throughout their lifecycle, with clear backlogs and roadmaps for each product.

• Understanding how each product and its component services fits into business platforms and is aligned to the digital and business strategies.

• Directing on the strategic ownership of products and ensuring that the product management team are discerning and focussed on the most important aspects of their products.

• Ensuring that all new products start with a clear appraisal of user needs, starting at (or prior) to a mandate stage with discovery, through to final business case, delivery and persisting throughout the product’s operational life.

• Ensuring that the user research team improve and innovate their practices and generate clear and valuable findings that can be used both for specific products and throughout business planning and development of a strategic roadmap.

• Developing and advocating for evidence based service design as a discipline, ensuring that service design is embedded into the design and development of new products and services.

• Provide direction to the business analysis teams on the most appropriate tools and methodologies, introducing new ones where appropriate.

• Reviewing and approving current and target business models and directing the team in areas of research focus , ensuring especially that all stakeholder concerns are addressed and that requirements are fully traceable. 

• Lead and provide direction on architectural governance, including setting and maintaining architecture principles and standards, ensuring that service designs conform to architecture guidance and provide good technical fit with the existing and planned technology ecosystem.

• Leading and participating in a number of functional and corporate governance boards, including the Architecture Design Authority as well as financial and commercial boards to ensure new proposals are aligned to the business and digital strategies. 

 

Essential Criteria (to be assessed at application stage):

• Experience of directly leading multi-disciplinary teams, setting a clear vision for how they can work together to deliver excellent digital products and services;

• Experience of working at a senior level in a challenging and fast-paced environment, especially being reactive to changing requirements while simultaneously ensuring long-term objectives can still be met;

• Experience of agile development and the full delivery lifecycle from inception to decommissioning. 

• Excellent stakeholder management at all levels and an ability to explain detailed, complex concepts and plans in a concise and clear manner

• Experience of delivering a large scale digital transformation

• Lead on innovation and creativity e.g. use of automation through AI in all disciplines product development, user experience and architecture.

Success profiles (to be assessed at interview stage):

Behaviours

• making effective decisions

• leadership

• managing a quality service

• communicating and influencing

• Changing and improving

Technical

• business change and implementation,

• business case development

• benefits management

(A link to the Civil Service Success Profiles Framework is provided below)

Success Profiles Framework

What we will offer you, here are some of the benefits you can expect:

• Competitive salary 

• Generous pension scheme

• A discretionary non-contractual performance related bonus 

• Working remotely in addition to working in advertised office location

• Minimum 25 days annual leave to a maximum service related 30 days excluding bank holidays

Explore fully how we will reward your work.

The Civil Service is committed to attract, retain and invest in talent wherever it is found.

To learn more please see the Civil Service People Plan and the Civil ServiceD&I Strategy.

We want to make our recruitment process accessible to everyone, so if there is any way that we can support you, please contact [email protected]

Working flexibly, delivering outcomes

CCS is a flexible business with a smarter working model where our colleagues benefit from a mix of home and office working. Successful candidates are expected to work from one of the office locations listed. Our current office attendance approach requires a minimum of 26 days per quarter (approx 2 days per week, which may be subject to change) in CCS office locations or off site meetings with suppliers, customers, partners, networking / industry events. This is pro rata for those who work part time. Our smarter working principles mean that our people have the advantage of both office and offsite based collaboration and learning, as well as working from home. This way of working allows us to honour our commitment to being a responsible business, offer flexibility and better work life balance as well as ensuring we deliver our business with confidence and in accordance with our CCS values.

Selection Process

Candidates who are successful at sift will be contacted as soon as possible following the closing date and advised of the interview process in more detail. The sift will commence WC 8th July and interviews will be held on WC 29th July either at one of our offices or via video with interview times and dates to be confirmed. (Subject to change)

To find out more about our recruitment process please click here

Please note: Applicants can make use of artificial intelligence but the information presented at application must be factual.

A reserve list may be held for up to 12 months, which the Civil Service may use to fill future suitably similar vacancies across government for candidates who are considered appointable following interview. Should you be placed on a reserve list and want to be removed please contact [email protected].

Complaints procedure

Our recruitment processes are underpinned by the principle of selection for appointment on merit on the basis of fair and open competition as outlined in the Civil Service Commissioners’ Recruitment Principles details of which can be found at http://civilservicecommission.independent.gov.uk

If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, you should contact [email protected] in the first instance.

If you remain unsatisfied with the response you receive you can then contact the Civil Service Commission at [email protected] 

Working for the Civil Service:

The  Civil Service Code  sets out the standards of behaviour expected of civil servants.  

Recruitment Principles:

Our recruitment processes are underpinned by the principle of selection for appointment on merit on the basis of fair and open competition as outlined in the Civil Service Commissioners’ Recruitment Principles details of which can be found at https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/

If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, you should contact [email protected] in the first instance.

If you remain unsatisfied with the response you receive you can then contact the Civil Service Commission at [email protected]

Success Profiles:

Success profiles are the new recruitment framework used within the Civil Service.

Internal candidates should apply using their Workday account. Select the Career icon and then Find Jobs.

What it's like to work at CCS

About Us

Crown Commercial Service (CCS) is the largest public procurement organisation in the UK. With over 800 staff, we help thousands of public and third sector buyers in the UK with billions of pounds of spending each year. We have a wide range of commercial agreements to help our customers buy what they need, when they need it - saving time and money.

Why join CCS? We offer fantastic benefits as well as career development opportunities, have an inclusive culture that values work-life balance and offers flexibility in how you work.

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