C

Deputy Manager

icon building Company : Confidential
icon briefcase Job Type : Full Time

Number of Applicants

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Job Description - Deputy Manager

Deputy Manager

  • Location: Penzance
  • Job Type: Full-time
  • Salary: Competitive

Join our dedicated team as a Deputy Manager, where you will play a crucial role in supporting the Manager to uphold the highest standards of care and professionalism. This position offers the opportunity to lead and inspire a team, ensuring the delivery of exceptional care and support to residents.

Day-to-Day Responsibilities:

  • Leadership and Management: Act as a visible leader in the home, providing guidance and support to the team. Ensure all human resource processes are managed effectively including recruitment, induction, mentoring, and training.
  • Operational Excellence: Oversee the implementation of policies and procedures, ensuring all staff are familiar and compliant. Manage staffing rosters to align with resident needs and legal requirements.
  • Communication: Maintain excellent communication within the team and with external stakeholders. Chair regular meetings, manage communications via emails and team chats, and ensure effective dissemination of information.
  • Regulatory Compliance: Take charge in the absence of the Home Manager, ensuring all operations continue smoothly and in line with regulatory standards.
  • HR Management: Serve as the primary contact for HR concerns within the home, utilising external HR support and liaising with the internal HR team as necessary.
  • Audit and Reporting: Complete and submit required audits and reports, maintaining compliance with the company’s standards.
  • Resident and Family Liaison: Engage with residents, families, and carers to ensure their needs are met and maintain open lines of communication.

Required Skills & Qualifications:

  • Proven experience in a leadership role within a healthcare or care home setting.
  • Strong understanding of health and social care legislation and regulatory requirements.
  • Excellent communication and interpersonal skills.
  • Ability to lead and manage a team effectively where needed.
  • Experience in HR processes and staff management.
  • Competency in IT and office software, with the ability to manage electronic rota systems and staff records.

Benefits:

  • Competitive salary with regular reviews.
  • Opportunities for professional development and training.
  • Flexible working patterns to suit the needs of the home and its residents.
  • Participation in a comprehensive health and safety program.
  • Supportive and inclusive work environment.
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