Deputy Manager

P+S Personnel are pleased to be working on behalf of our clients, who are currently seeking a Deputy Manager to join their team based in Downham Market on a full-time, permanent basis.

Main Responsibilities:

Liaise with the manager and clinical teams (CRHT) to discuss referrals and clinical presentation of people using services, and make referral and service admission decisions based on this.
Oversee the daily running of the service ensuring it reflects psychologically informed environment (PIE) framework, is safe, efficient, effective and empowering for staff and those staying at the House.
Imbed risk management and safety planning, identifying and implementing brief, structured support and safety planning programmes for people using the service and update your manager accordingly.
Lead, supervise and appraise the Short Stay Recovery House team of staff and volunteers
Ensure fast track re-referral to CRHT for those who the organisation might consider high risk
Identify and respond to individuals who become a risk to themselves or others within a set time period by working closely with the CRHT and service manager.
Monitor progress of the service and evaluate and discuss the impact of this brief intervention with your manager using agreed KPIs with commissioners.
Introduce therapeutic tools and interventions to people using services tailored to their particular needs, including cognitive behavioural tools, mindfulness, emotional regulation, distress tolerance, interpersonal skills, and other coping strategies
Liaise with GPs, external agencies and community teams, making referrals as required.
Facilitate excellent assessment, care planning, programme design, teamwork and cooperation with other providers
Using the Client Management System, keep accurate assessment records for people who use our services.
Develop links and referral pathways with a range of agencies including, DWP, accommodation services, health services, police etc. Build positive relationships with clinical and internal colleagues, and external organisations.
Person Specification:
NVQ 3 in Health and Social Care or equivalent - Desirable
Experience of leading services within a CQC framework preferred but training will be given - Desirable
Experience of working with people with complex needs who may be difficult to engage
An understanding of mental health
Understanding of psychologically informed environments as it relates to crisis support and suicide prevention - Desirable
Experience of working with people who self-harm
Experience of working with people who have a diagnosis of a personality disorder
Experience of multi-agency working
Experience of working with people who are or have been in mental health crisis in the past.
Experience of managing a team
Experience of Counselling or similar training - Desirable
Excellent knowledge of risk assessment and risk management
Excellent verbal and written communication and presentation skills
Good IT and numeracy skills
Ability to provide effective advice and guidance
Knowledge of Health and Safety Legislation and regulations
Budget management - Desirable
Passionate about and committed to the empowerment of people who are experiencing mental distress

Working Hours:
Mon - Fri 08:00 - 16:00

If this is a role you are interested in, please apply online ensuring your CV is up to date.