Deputy Manager

Quest Search and Selection is looking for a passionate and results-driven Deputy Manager to support the Store Manager in leading a high-performing team, delivering an exceptional customer experience, and driving sales success.

The company is partnering with an internationally renowned luxury retailer with an 85-year legacy, continuing to expand across Europe and Asia.

Role and Responsibilities of this Deputy Manager:

• Support Sales & Performance Goals - Assist in achieving and exceeding sales targets while maintaining budget efficiency.
• Deliver Exceptional Customer Experience - Build strong customer relationships, encourage repeat business, and uphold luxury service standards.
• Team Development & Motivation - Assist in training, coaching, and inspiring the team to achieve success and maintain high morale.
• Operational Excellence - Help manage stock levels, minimize shrinkage, and ensure compliance with company policies.
• Visual Merchandising & Promotions - Support the implementation of promotional campaigns and maintain a visually appealing store environment.
• Strategic Decision-Making - Utilize KPIs and sales data to identify areas for improvement and optimize store performance.

Qualifications Required for this Deputy Manager:

• Minimum of 1+ years as an as a supervisor, keyholder or team, department deputy or assistant management experience.
• Passionate about delivering an exceptional shopping experience.
• Ability to support and motivate a team to achieve their best.
• Comfortable using KPIs and sales data to drive business decisions.
• Experience with reporting and data analysis would be an advantage.
• Physical stamina required as regular bending and lifting (up to 15kg) as part of stock handling will be involved.

Benefits of Joining this Deputy Manager:

• Monthly performance-based bonus
• Generous holiday allowance
• Exclusive staff discounts on luxury products
• Pension, Employee Assistance Programme & Well-being Support

We request that candidates send their CV as a Microsoft Word document where possible.

Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.