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Deputy Manager

icon building Company : Civic Recruitment Limited
icon briefcase Job Type : Full Time
icon geo-alt United Kingdom

Job Description - Deputy Manager




3-4 months contract with a local authority







Summary



  • As a Deputy Manager, you will oversee the daily operations of Olive Morris Court, ensuring high-quality accommodation for residents facing multiple disadvantages. You will lead your team to deliver intensive, trauma-informed interventions in housing, health, wellbeing, and employment, aiming for positive outcomes and resident transition from the service. Your role includes supporting, training, and supervising Project Workers to foster a high-performing service with a unified vision. You will also develop and monitor key outcomes, communicating the service's vision and aims in collaboration with local partners, residents, and stakeholders.



Responsibilities




  • Create, review, and manage staff rotas to ensure 24/7 service provision.

  • Provide advice and assistance to project workers for high-quality casework.

  • Model and share best practices in move-on planning, relational support, incident handling, risk management, and trauma-informed practice.

  • Maintain expertise in homelessness issues, housing options, and working with clients with complex needs.

  • Share responsibility for rapid move-on, overseeing cases, and organizing case conferences or Team Around Me (TAM) as needed.

  • Evaluate staff performance, including probationary assessments, performance appraisals, and managing sickness absence in line with Council policies.

  • Provide regular support and supervision of staff according to service needs and policies.

  • Keep accurate records of staff, leave, and sickness.

  • Promote learning and development, identify staff training needs, and make recommendations for the team and individuals.



Requirements




  • Experience in managing a staff team and clients with complex needs, including mental health and substance misuse.

  • Personal experience or understanding of issues affecting vulnerable homeless individuals or those at risk of homelessness.

  • General education qualification is essential.




Additional Information




  • Working hours: 36 hours per week

  • Location: 332 High Rd, London, N15 4BN, United Kingdom

  • The role requires a DBS check.

  • we work on bi-weekly payment schedule. 




The role closes on 19th June 2026, please apply ASAP.








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