Deputy Sales & Service Director

• £55,000 + Company Car
• National travel required

Deputy Sales & Service Director

Are you a dynamic, driven, and versatile leader ready to make your mark in a nationally recognised business?

Our client is a leading commercial laundry and linen hire provider to national hotel chains and independent hotels, and they are seeking a Deputy Sales & Service Director to join their fast-paced and high-performing Sales & Service team. This is an exciting opportunity for an experienced and self-motivated professional to take on a pivotal role in a growing and ambitious business.

Reporting directly to the Sales & Service Director, this hands-on leadership role will see you contributing to the development and delivery of the national Sales & Service strategy. You will directly manage Sales Managers and National Account Managers and play a key part in maintaining and building excellent customer relationships across the UK.

• Support the Sales & Service Director with the preparation and development of sales and service strategies.
• Provide direct line management and leadership to Sales Managers and National Account Managers.
• Oversee customer account management, including Group and Independent Hotels, ensuring high levels of customer satisfaction.
• Lead business development strategy and monitor sales performance, pipelines, KPIs and reporting.
• Work with cross-functional teams including Operations and Finance to ensure service excellence and accurate reporting.
• Draft and present proposals, contracts, and pricing in line with company strategy.
• Attend service reviews and client meetings, both on-site and at production facilities.
• Champion health & safety and ensure team compliance with all relevant regulations.
• Support staff development through training, coaching, and performance management.
• Provide regular weekly and monthly reports and represent the company in a professional and efficient manner.

What We’re Looking For:

• A self-starter with a flexible, can-do attitude and the ability to work under pressure.
• Strong leadership and interpersonal skills with the ability to inspire and develop teams.
• Excellent planning, organisational, and problem-solving skills.
• Commercial awareness with proven experience in a sales and service leadership role.
• Willingness and ability to travel nationally as required.

Operating from 9 sites across the UK, our client is a trusted partner to some of the nation’s most recognised hotel brands. The group pride themselves on quality, customer care, and continuous improvement. This is your opportunity to join a company with real ambition, where your impact will be both valued and visible.