Desktop Support Engineer 1st / 2nd line

Desktop Support Engineer (1st / 2nd line) *Newcastle onsite* to £35k 12 month FTC

Are you a bright, ambitious technologist? You could be progressing your career at a global MSP on client site for a growing Investment Management consultancy based in Newcastle.

As a Desktop Support Engineer you'll provide 1st line support in line with SLAs, your responsibilities will encompass hardware deployment (PCs, laptops, phones), hardware repairs and replacements, inventory management, software installations, office moves and AV support. You'll have varied and interesting role with lots of learning and self development opportunities.

Location:
You will be based onsite in client offices in Central Newcastle on a fulltime basis (Monday to Friday). The offices are well equipped and offer fantastic views across the City and the local countryside, many employees walk or cycle in (onsite showers available!).

About you:

• You have commercial experience in a similar support based role
• You have a strong knowledge of Windows 10 / 11, Office 365 (Exchange, Teams, OneDrive), basic Active Directory and PowerShell scripting skills
• You have strong desktop troubleshooting skills across hardware and software
• You have experience of supporting AV systems
• You have excellent customer facing skills, you're personable, calm and can build working relationships easily

What's in it for you:

• *Please note this is a 12 month Fixed Term Contract, likely to extend*
• Salary to £35k
• Professional development

Apply now or call to find out more about this Desktop Support Engineer (1st / 2nd line) opportunity.

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