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Development Support: Tools

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Job Description - Development Support: Tools

At Rockstar Games, we create world-class entertainment experiences. 


Become part of a team working on some of the most rewarding, large-scale creative projects to be found in any entertainment medium - all within an inclusive, highly-motivated environment where you can learn and collaborate with some of the most talented people in the industry. 


Rockstar is on the lookout for a talented Development Support team member who passionate about supporting our game development teams and driving our tools technology forward.


This is a full-time, permanent and in-office position based in Rockstar’s state-of-the-art game development studio in Edinburgh, Scotland. 


WHAT WE DO



  • The Rockstar Games Tools Team create and maintain software tools that are used by all game development disciplines to support the creation of all Rockstar Games projects.

  • These software tools range from digital content exporters, a data processing asset pipeline to game, CI/CD automation systems and UI editors.


RESPONSIBILITIES



  • Work within the Tools team primarily supporting our animators and environment artists with assistance and problem solving.

  • Gain an understanding of artist and animator workflows and how the data they produce translates into the game engine.

  • Diagnose exporter, data processing, and automation problems.

  • Handle incoming support requests directed towards the Tools team.

  • Escalate issues to Tools Leads and Tools Programmers where appropriate.

  • Communicate frequently reported support issues with Tools Leads.


REQUIREMENTS





  • 1+ year experience working in the games industry, software development or related field in a support role.

  • Strong communication and interpersonal skills.

  • Experience with task and bug tracking software such as JIRA.

  • An eagerness to learn new workflows and software tools.

  • Excellent team working skills both in person and remotely.

  • Ability to work within a schedule and deliver effectively to deadlines.




PLUSES


Please note that these are desirable skills and are not required to apply for the position.



  • Experience working within a large-scale AAA development team.

  • A university degree in Game Production, Design, Data Science, or a related field.

  • Familiarity with at least one digital content creation package.

  • Experience with 3ds Max MaxScript, Motionbuilder or Maya.


HOW TO APPLY


Please apply with a CV and cover letter demonstrating how you meet the skills above. If we would like to move forward with your application, a Rockstar recruiter will reach out to you to explain next steps and guide you through the process.


Rockstar is committed to creating a work environment that promotes equal opportunity, dignity and respect. In line with this commitment, Rockstar will provide reasonable accommodations to qualified job applicants with disabilities during the recruitment process in order for such applicants to be considered for the position for which they are applying, as well as to qualified employees to enable them to perform the essential functions of their roles. If you need more information about Rockstar’s reasonable accommodation policies or process, or need to request an accommodation, please notify your recruiter during the interview process.  


If you’ve got the right skills for the job, we want to hear from you. We encourage applications from all suitable candidates regardless of age, disability, gender identity, sexual orientation, religion, belief, race, or any other protected category.


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