DevOps Engineer with Duck Creek & Insurance experience

Role: DevOps Engineer with Duck Creek & Insurance experience

Location: London,UK (Hybrid)

Employment Type: Contract

Job Summary:

We are seeking an experienced DevOps Engineer with hands-on expertise in Duck Creek experience and a strong understanding of the insurance domain. The ideal candidate will play a pivotal role in automating, deploying, and managing Duck Creek solutions in cloud and hybrid environments, while ensuring scalability, security, and high availability of infrastructure and pipelines.

Key Responsibilities:

• Design, implement, and manage CI/CD pipelines for Duck Creek Policy, Billing, and Claims applications.
• Automate deployment processes using tools such as Azure DevOps, Jenkins, GitLab CI/CD, or similar.
• Collaborate with Duck Creek developers and QA teams to streamline build and release processes.
• Manage infrastructure as code (IaC) using Terraform, ARM templates, or similar tools.
• Support containerization and orchestration using Docker and Kubernetes (preferred).
• Maintain configuration management using tools like Ansible, Chef, or Puppet.
• Monitor application performance, uptime, and logs using tools like Splunk, ELK Stack, or Prometheus/Grafana.
• Work with cloud platforms (Azure preferred, AWS or GCP a plus) to ensure scalable and secure environments.
• Ensure compliance with enterprise security, audit, and regulatory requirements (especially for insurance clients).
• Troubleshoot and resolve issues across the development, test, and production environments.
• Participate in on-call rotation and incident response activities when required.

Required Skills & Experience:

• 7+ years of experience as a DevOps Engineer or similar role.
• Hands-on experience with Duck Creek Experince particularly with deployment and environment management.
• Solid understanding of insurance business processes and workflows (Policy, Claims, Billing).
• Experience with scripting languages (PowerShell, Bash, Python).
• Proficiency in source control systems (e.g., Git, Bitbucket).
• Familiarity with Microsoft Azure cloud services (App Services, AKS, ADO, Key Vault, etc.).
• Experience with CI/CD tools such as Azure DevOps, Jenkins, or GitLab CI.
• Strong grasp of infrastructure as code and configuration management.
• Knowledge of application monitoring, alerting, and logging best practices.
• Excellent problem-solving and communication skills.

Preferred Qualifications:

• Duck Creek OnDemand (OD) platform experience.
• Azure Certifications (AZ-104, AZ-400, etc.).
• Experience with microservices architecture and containerized Duck Creek modules.
• Insurance certifications (e.g., AINS, CPCU) are a plus.
• Knowledge of SDLC methodologies (Agile/Scrum/SAFe).