Digital Applications Support Apprentice

Discover the digital applications that keep our offices and roads open for business and achieve a professional qualification.
What youll be doing

Starting in

September 2024

as a Digital Applications Support apprentice, youll join our Digital Services directorate to help manage and optimise the digital applications that we rely on at National Highways.
Working alongside experienced specialists, youll learn all about the applications portfolio that supports the Corporate IT services we use in day-to-day business operations and the Operational Technology that keeps our roads safe and running smoothly. Youll discover how we work with suppliers to monitor performance and availability of applications, how we manage configuration and access to applications, as well as their ongoing development and improvement.
In this role youll be highly customer-focussed, ready to support stakeholders and users to get the best from our applications portfolio and always looking for ways to enhance the user experience.
As well as gaining valuable experience in a unique and exciting environment, youll complete a Level 4 Applications Support Lead qualification, which is aligned with BCS the Chartered Institute for IT and opens the door to many digital and IT career opportunities.
Youll find loads more information about the skills and knowledge criteria youll work towards on this apprenticeship programme on our careers site which you can access via the apply button but are not obligated to apply to view details.
What youll get in return

By combining working and learning, youll gain valuable hands-on experience and pave the way for a bright future with us. Well support your development every step of the way and youll enjoy the chance to shape your future with personalised development plans and career guidance.
Youll have:
A dedicated line manager, job mentors and a skills coach to provide encouragement, direction and career planning support
Flexible working arrangements and time away from your role for your studies
Opportunities to connect and network with other apprentices as part of our Early Talent community
As well as a competitive salary, youll also have access to a fantastic employee benefits package including:
Annual Leave starting at 26 days (plus Bank Holidays) rising by 1 day each year up to 31 days (plus Bank Holidays).
Health and wellbeing support, including anEmployee Assistance Programme, available 24/7 365 days and network of mental health first aiders. Plus, access to a wellbeing app to enhance your self-care 24/7, Occupational health service and flu vaccines.
Great deals, discounts and cash back offers from well-loved retailers.
Access toan ABTA bonded travel agency
Contributory pension scheme with generous employer contributions.
What youll need to succeed

It takes all kinds of people to keep our organisation (and roads) moving. Whatever your age, whatever your background, an apprenticeship is just the start of a long, fulfilling career with us.
If you can show that youve got what we see in our apprentices every day, youll be a great match. Youll have:
The ability to work effectively with others in a team
The ability to work to timescales, understanding when and how to prioritise
The ability to give and receive information effectively
The ability to write clearly and concisely
A desire and passion to grow your career at National Highways
Youll also need to have these essential qualifications:
At least 5 GCSEs at grade 4 / grade C or above, including English and Maths
It is key to know all offers to onto our apprenticeships are subject to satisfactory completion of our pre-employment checks. This includes a Right to Work check, reference check and a DBS criminal record check.
About us

Our strategic road network carries a third of all traffic and two thirds of all our country's freight. By investing in the right projects (and in the brightest talent), were building a network that makes everyone better off.
The Digital Services Directorate is a growing and vibrant team and there has never been a better time to join us as we go through our transformation programme.We are helping to transform the way National Highways operates by delivering digital, data and technology services from frontline to back office, in a modern and efficient way.?
Our vision is to develop integrated information and technology that empowers our colleagues and provides real time information to our customers, integration with intelligent vehicle and transport systems as they develop, to improve journey safety and reliability.
Why you should join us

At National Highways we believe in a connected country. We are passionate about creating a culture where colleagues feel connected, included and enjoy greater wellbeing to achieve this.Were proud that as an organisation we are continually striving to do better and actively encourage and support our colleagues to do the same with their careers.
So, if you put safety first, take ownership of your work, show passion in what you do, work effectively in a team and demonstrate integrity in how you do it

then youll be a great fit for our organisation.
And finally

Please complete your application as soon as possible, as we may close to new applications earlier than the current closing date of

3 June 2024 at 12.00pm

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