Digital Manager

Job Description

BELONG.

There’s no place like Principality.
Our home is your home. So, when you decide to join the team, we’ll go further to bring you the warmest of welcomes. From a friendly and inviting environment to a flexible benefit package designed around you – when it comes to belonging, there really is no place like Principality. We

keep it flexible

wherever possible; we encourage you to

look after yourself ; we

do our bit

in the communities we serve and support you in doing the same, and we promise to

get better together .

Some reasons you may want to consider working with us; we have an award-winning flexible/hybrid working policy, we’re a 2022 winner of UK Best Large Workplaces for Women, we have a newly refurbished hi-tech office in the centre of Cardiff designed around colleague feedback, we ranked number 6 for wellbeing in 2022,

we have an extensive financial and well-being benefits package ‘’Belong’’ designed to put our people first, we have consistent colleague engagement scores of over 85% and a caring community of supportive Networks. But that’s not all, discover why there’s really no place like Principality;

https://www.principality.co.uk/careers

We have an exciting opportunity for a

Digital Manager

to join our Digital and Customer Communications team. The

Digital Manager

will play a pivotal role, helping us embed digital 121 capability across Principality Building Society,

influencing plans

and

measurable outcomes .

As our

Digital manager

you will be responsible for:
Development, maintenance and optimisation of digital technologies.
Building strong relationships with stakeholders and third-party partners to deliver improvements grounded in colleague and customer user insights and data.
Developing the product roadmap for the Digital Experience Platform
Planning and prioritise a blended workstack for the team.
Developing and overseeing a framework for quality control of content ensuring that appropriate approvals have been obtained and standards adhered to.
Ensuring high quality requirement specifications, documentation, deployment and testing plans for releases
Be a Super User of the new Digital Platform with advanced knowledge of its technical capabilities
Provide coaching, consultancy and support to an extensive network of editors and marketers in creating the optimal solutions

Our

Digital Manager

will need to be:
Commercially astute
Have a passion for transforming customer outcomes whilst making the complex clear.
Experienced in managing and development marketing technologies.
Proficient in using data and analytics to drive decisions
Experienced in leading and coaching teams.
Experienced blending in-house teams and third parties to deliver.

If you have any questions, please get in contact by emailing

[email protected]

‘’We are passionate about creating an inclusive workplace where diversity is celebrated and where colleagues feel a sense of belonging’’

Daniel Priest, Inclusion Manager. But don’t just take our word for it, see what our colleagues say about working here too; Careers

(principality.co.uk)