Digital Marketing Executive

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Job Description - Digital Marketing Executive

An incredible opportunity to contribute in the delivery of our venue marketing strategy and supporting us to reach our ambitious annual growth targets.

The Role

We are looking for an ambitious  Digital Marketing Executive to drive commercial marketing plans and activations for our local & global supporter base. Amplifying our club’s brand voice through everything we do.

This role will include everything from concept creation to delivery of brand and commercial & venue marketing strategy and building holistic marketing plans, both domestically and internationally.

Who we are

We are one of the most famous clubs in world football, with a rich heritage and history of success – read more about our history, here .

Beyond that, we are passionate about our local community  and, behind the scenes, we have a wide variety of opportunities and career paths for all. We have a very defined purpose: to act for a winning team, culture and community. We achieve this by ensuring we are courageous in the pursuit of progress, we champion our community and each other, and that we do the right thing (even when no one is looking).


Your day-to-day
  • Enhance our supporter communications  - you will be working with a focus to keep our supporters updated and invested in our club
  • Develop matchday messaging  - you’ll ensure our app and website content is up to date with the latest information on season tickets and hospitality packages and you’ll manage email communications with supporters to build anticipation ahead of our fixtures
  • Lead campaigns  - you will be across digital projects such as website developments, improving digital user journeys and migrating supporters to digital ticketing
  • Drive optimisation  - you will be working with internal and external support to enhance our SEO and PPC engagement
  • Proactive team collaboration  - you'll work with our wider commercial teams to ensure we show up consistently and frequently across the full breadth of our club's channels
  • Stakeholder management  - you'll engage with and manage stakeholders’ expectations across end-to-end campaign processes
  • Champion data & analytics  - you'll consistently track data to provide insight and shape future campaigns 
  • Oversee cross-channel campaigns  - you'll help create content for key digital channels such as email, push, app and website.

What we are looking for
  • T rack record in a similar marketing role  - you have previously thrived in a digital marketing role, including experience in a successful agency or internal creative team focusing on memberships and/or ticketing experience
  • Best-in-class copy writer  - you have managed and updated content on digital channels, such as website, social media, bespoke platforms and CMS
  • Creative mindset  - you are a champion in the digital space. Bringing innovative ideas, backed with data on industry and consumer behavior trends
  • E xcellent attention to detail  - you are precise and effective with communications and have proven ability to manage multiple, competing priorities simultaneously
  • Courageous team player  - you're a trusted and proud ambassador for our club who fosters honesty and integrity 
  • Passionate innovator  - you bring innovation to how we serve our supporters across matchday and non-matchday experiences to drive commercial growth
  • D ynamic communicator  - you are confident in communicating with a broad range of internal and external stakeholders, adapting style and approach to your audience.

Why choose us

At Arsenal, we want everyone to feel a sense of trust and belonging, so we are proud of both our club values and also what we offer to our employees. As one of our Gunners, you will receive:

  • An exciting reward and recognition scheme
  • Generous holiday allowance which increases with your length of service
  • Great internal learning and development programmes
  • A flexible hybrid working model
  • Priority access to apply for match tickets
  • A competitive health and wellbeing benefits package
  • A leading Employee Assistance Programme
  • Great discounts with some of our Partners.

Arsenal for Everyone

Arsenal for Everyone is our commitment to promoting and embracing equality, diversity and inclusion, so that everyone connected to the club feels like they belong to the same Arsenal family. We believe that diversity of background, skills and experience drives our success on and off the pitch.

Disability Confident Leader

We are a Disability Confident Leader. We actively welcome applications from people with disabilities and long-term health conditions. If you need disability-related adjustments to the recruitment process, please indicate this in your application.

If you are likely to meet the definition of being a ‘disabled person’ according to the Equality Act 2010 , we will offer you an interview if you meet the minimum criteria for a role. Please choose the option of a guaranteed interview on your application form. The information you share with us about your health or disability will not be used in recruitment decisions.

Next Step: Please CLICK HERE  to see this role on our own website, and apply.

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