Digital Marketing Executive - Client Retention

Digital Marketing Executive - Client Retention Focus

Location: Southampton | Full-Time | Hybrid Working Available

Salary: Upto £38k + Excellent Benefits

Are you a digital marketing professional with a flair for email marketing and a passion for building lasting client relationships? Do you have experience in the service industry and want to take the next step in your career with an organisation that values innovation, collaboration, and growth?

A well-established professional services firm is seeking a Digital Marketing Executive to join its growing team and play a pivotal role in shaping its client retention strategy.

What You'll Be Doing

• Lead the development and execution of targeted email marketing campaigns to enhance client engagement and loyalty.
• Collaborate with senior stakeholders to implement strategic client retention initiatives.
• Create compelling content - from newsletters and case studies to industry insights - that resonates with clients.
• Use CRM data to identify trends, cross-selling opportunities, and areas for improvement.
• Support internal communications, social media, and event marketing to ensure consistent brand messaging.

What We're Looking For

• 2+ years' experience in a marketing or client-focused role, ideally within the professional services or service industry.
• Proven expertise in email marketing and CRM systems.
• A strategic thinker with a proactive mindset and a passion for client engagement.
• Excellent communication and stakeholder management skills.
• A team player who thrives in a collaborative, fast-paced environment.

Why Apply?

• Clear progression path into a leadership role focused on client retention and lifecycle marketing.
• Be part of a supportive, inclusive, and forward-thinking team that values your ideas and initiative.
• Access to a structured development programme designed to help you grow.
• Flexible hybrid working and a strong focus on work-life balance.
• The opportunity to make a real impact in a firm that's big enough to offer variety, but small enough to feel like family.

Ready to take your digital marketing career to the next level?
Apply now and become part of a team where your voice is heard, your growth is supported, and your work truly matters.

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