Digital Review Coordinator (Redeployment - 24244)

• Suffolk County Council
• Address: Endeavour House, Ipswich, Suffolk, IP1 2BX - Hybrid 
• Salary: £28,598 per annum (pro rata for part time)
• Hours: 27 hours per week, flexible working options available  
• Contract: Permanent

We’re focused on making a meaningful difference to communities across Suffolk. How? By listening to our people learning from what they say and creating a culture of mutual respect, where everyone works together to achieve great things. As a Digital Review Coordinator in the Digital Care Team, you’ll be as keen to collaborate and build a bright future as we are. So, to make a positive impact, connect with us and connect with a fantastic career.  

Reimagine the possibilities.  

Your role and responsibilities 

An exciting opportunity has arisen to join the Digital Care Team, working closely with the Cassius operational team to support the delivery and development of care technology services across Suffolk.

This is a newly created role that offers the opportunity to gain hands-on experience of care technology in practice, working directly with people who draw on services, professionals, and the wider Cassius service. You'll play a key role in driving service improvements, supporting operational delivery, and helping to shape the future of digital care. This is a rewarding and fast-paced role where you can make a real difference.

We offer flexible working arrangements, with an expectation that you will regularly collaborate in person with colleagues, including at Alcove's office in Colchester.

In this role, you will

• Lead and coordinate review and engagement activity for specific initiatives, such as hospital discharge pathways and targeted service improvements.
• Support the development of best practice and effective processes for managing our care technology device estate.
• Contribute to the growth and development of Cassius operational functions.
• Support communication, engagement and awareness-raising activities across the service.

• Manage decisions relating to eligibility, private-pay pathways and charging arrangements.

   

What makes this role unique?

• Be part of a new role with the opportunity to shape and influence how it develops.
• Gain valuable experience in care technology, digital transformation and innovative approaches to supporting independence.
• Work alongside a dynamic and passionate operational team.
• Access excellent learning, development and CPD opportunities.
• Make a tangible difference to the lives of people, their families and Adult Social Care.

You can view a full list of requirements in the Job and Person Profile (JPP), which you can find in the ‘How to apply’ section towards the bottom of this advert.  

If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application. 

The team 

You will be part of the Digital Care Team, which delivers and continually develops the Cassius service across Suffolk. The team works closely with practitioners across all localities, as well as a range of multi-agency partners, to ensure people can access the right care technology at the right time.

Our aim is to improve independence, wellbeing and quality of life by introducing care technology at the earliest opportunity in a person's journey. As the service continues to grow, we are committed to enhancing our processes, expanding access to digital care solutions and ensuring support reaches those who will benefit most.

In this role, you will help drive our ambition for more digitally enabled and confident social care practice, supporting innovation and transformation across Adult Social Care.

Empowering Everyone 

We’re big believers in potential, possibility and the power of different ideas. We’re always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report.

For more information 

For an informal discussion, please contact Michala Carney by email [email protected] or on Teams.

How to apply

Step 1 - Read the Job and Person Profile (Word). 

Step 2 - Click ‘Apply Now’ to start your online application.

Step 3 - Upload a supporting statement answering the following questions below (no more than 400 words per question). You should use the Supporting Statement template (Word).  

1. Tell us about the experience, skills and qualities you would bring to this role, referring to the requirements outlined in the job advert and JPP.
2. What excites you most about the role of digital care, and what impact do you think it can have on people's independence, wellbeing and the delivery of Adult Social Care services?

Please note: Without a supporting statement, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.  

For guidance on completing your application, please see our How to Apply page. 

Planning to use Artificial Intelligence (AI)? Please ensure your application still reflects your own skills, experience and ideas. If used inappropriately, your application may not be processed. Please read our guidance for using AI to understand what’s acceptable. 

Do you need any reasonable adjustments to help you to apply? If you are disabled and/or have additional support needs, you can request reasonable adjustments. You can do this by contacting our Recruitment Team at [email protected]  or 03456 014412.  You can find examples of possible adjustments on our Reasonable Adjustment pages.  

Closing date: 11.30pm, 22 July 2026. 

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid