Digital Senior Account Director

Job Description We continually strive to bring together our vision and values: To be the UK’s most trusted energy supplier and we deliver what we promise.

We recognise that our employees are one of our most important assets. If you are looking for a fast-paced company and with a global brand and a strong UK presence that actively invests in its people, this is an excellent opportunity to work within a friendly, proactive successful team.


Role Details
Salary: £27,500 - £31,000
Bonus: Up to 10%
Location: Redhill - potential for agile working after 3 months - Office-based during induction and Location: Redhill, RH1 1RHX
Working Pattern: Hybrid working 3 days in the office and 2 at home
Contract type: 12 Month contract

About the role
An exciting opportunity has arisen for a number of Account Managers to join us to work within our Key Accounts Team. This role is directly responsible for the daily servicing and relationship management of either a large scale third party relationship (TPI) or several blue chip/Public Sector customers.

As the focal point of contact for your customers enquiries, ensuring they receive the expected high level of Customer Service the ideal candidate will be numerate and literate with excellent interpersonal and communication skills, both written and verbal. Day to day experience of excel is required.

The role includes ensuring your customers are provided with accurate invoices and reporting on a monthly basis in line with contractual requirements. You will need to proactively own and manage the resolution of all queries through investigation and liaison with other internal departments and third parties.

We have wide range of benefits and opportunities for career development including
Contributory Pension of up to 15%
Life Assurance
Share Incentive Plan
Capital Increase Share Scheme
Gym membership - Fully subsidized Corporate gym membership
Private Healthcare
Private DentalCare
Flexitime

Qualifications / experience required
Excellent communication skills both written and verbal. Ability to communicate at all levels.
Experience in managing relationships
High level of accuracy / attention to detail
Working knowledge of Microsoft packages such as Excel

Diversity and Inclusion
One of our values is respect for each other. Creating an inclusive environment in which everyone
can express and develop their potential, from the moment they are hired and throughout their career, means ensuring that all our employees have the same opportunity to succeed, regardless of origin, gender, age, disability, sexual orientation, gender identity or affiliation with a political, religious, union, organization or minority group.

This is our vision of diversity, which is an asset for our Group as well as for the individuals who embody it. Preserving and promoting this asset is another part of being a responsible employer