Job Description - Digital Service Manager Operational Technology
Digital Services Manager
Operational Technology
Hybrid - Birmingham / Manchester / Leeds / Bristol
with some travel
The Digital Service Manager - Operational Technology is accountable for the service strategy, design, operation, and continuous improvement for nominated National Highways Digital Services with overall accountable across all aspects to operate the nominated Digital Service and employed Capabilities (people, process, technology, suppliers, and data/information).
You will lead a team of service delivery professional and work with Service Managers, Portfolio and Capability Owners, Centres of Excellence and Suppliers to ensure that the digital service business goals are met and will authorise changes to service provision, strategy and contribute to audit, risk evaluation and adherence to standards.
This is a hybrid role which can be based from one of the following National Highways offices - Birmingham, Manchester, Leeds or Bristol (40% office based) and will include some travel.
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