Novelus HR & Recruitment is supporting an established and successful engineering-led business with the appointment of a Director of Engineering based in Worcestershire.
We are looking for an experienced engineering or technical operations professional who combines strong people leadership with sound technical knowledge, commercial awareness and a passion for operational improvement.
This is a senior leadership opportunity for someone who can bring together people, processes and performance, ensuring excellent customer service whilst developing an engaged, capable and high-performing engineering team.
Key responsibilities
* Lead, motivate and develop an experienced engineering team, establishing clear expectations and accountability.
* Take responsibility for operational performance, service delivery, efficiency and customer satisfaction.
* Develop and implement effective systems, procedures and performance measures.
* Manage departmental budgets, costs and commercial performance against agreed targets.
* Drive continuous improvement in resource planning, productivity and operational effectiveness.
* Build strong relationships across Sales, Engineering and Operations to support a joined-up approach to customer delivery.
* Manage significant customer, supplier and internal escalations.
* Develop engineering capability through coaching, mentoring and structured team development.
About you
We would welcome applications from candidates who can demonstrate:
* Proven leadership experience within engineering, technical services or operational management.
* A sound technical or engineering background, ideally within industrial equipment, machinery or a related environment.
* Strong commercial awareness, including budgets, cost management and an understanding of P&L.
* Experience improving operational processes, systems and performance.
* Excellent communication, people management and problem-solving skills.
* The ability to engage experienced technical teams and build effective working relationships across a business.
You may currently be an Engineering Manager, Head of Engineering, Service Manager or Technical Operations Manager looking for the next step in your career.
The opportunity
This is a chance to make a genuine impact within an established business, combining strategic thinking with practical, hands-on leadership.
Please apply with your CV through Novelus HR & Recruitment Only candidates based in UK and eligible to work in UK are allowed
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