Director of Insurance

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Job Description - Director of Insurance

Job DescriptionReed Bury St Edmunds are working on behalf of a client who are seeking a Commercial Director for one of their sites.Role PurposeWe are seeking applicants who have a strong history in Commercial Broking, Insurnace Executives, Senior Insurance Handlers and Insurance Executive Managers.As the Branch Commercial Director role will lead teams of Account Executives / Development Executives and be responsible for implementing regional sales and retention strategies. The role is required to motivate, guide and coach a team of Account Executives in order to drive growth through improved retention, cross-sales or new client sales and by doing so contribute to Branch and Regional P&L targets. In the Commercial Director role, you will have overall accountability for the performance of the Account Executives/Development Executives, providing them with development plans, ensuring they are trained and equipped to perform their role, togetherwith supporting them on more complex client issues.Key Responsibilities:The primary focus of this role is providing strong, effective leadership of the Account Executive/Development Executive team – up to 8 people – providing them with direction and guidance, in order for them to meet their targets, providing support and guidance on client issues as required.Constantly reviewing the market and relevant sectors to understand new opportunities, performance against competitors in the market, identify challenges and threats from external competition and provide our team with clear advice and directionLead and support the team to deliver the best customer outcomes meeting all Consumer Duty requirements whilst working collaboratively with your Branch Director to help achieve financial targets for both your branch, region and the whole GI business.Lead on all aspects of risk management, implementing plans which ensures every colleague meets risk and, where applicable, quality assurance requirements ensuring effective monitoring which highlights trends to enable actions and mitigations to be put into placeWork in collaboration with your Branch Director to highlight potential barriers to retention or new sales and also promote opportunities for business growth, sharing good practice and ideasConstructively highlight to the Branch Director any operational needs or requirements to ensure an optimal customer journey - balancing customer satisfaction and technical standards; implementing solutions, optimising resources and managing workflow; driving standardisation and continuous improvement, tracked and monitored by meaningful MI.Knowledge & Experience:Proven track record of managing teams to deliver revenue targets within a regulatory frameworkDemonstrable experience in a management role within insurance and extensive knowledge of the insurance industry specifically placement and insurer relationshipsProven track record of delivering both top and bottom-line performance and growth, organically and inorganically.Proven track record of improving business performance, income and employee engagement within a regulated environment through effective sales planningSignificant, proven experience of managing a P&L BudgetA robust understanding of business processes and performance leversStrong manager, with a commercial focus and financial awareness, e.g. understanding of the external market, company performance, market intelligence, business drivers, etcRisk management frameworks in a regulatory environmentExperience of managing client relationshipsAbility to coach, mentor and guide othersAbility to build and maintain relationships with teams and stakeholders across the business at all levelsSkillsPeople management skills, with a focus on coaching, mentoring and guiding othersRelationship and stakeholder management skills across the wide-ranging colleague levels including senior managementResilience and the ability to deal with conflict in a positive wayCreative and innovative approach to problems and solutionsHighly flexible and adaptableAn ability to emphasise excellence, creating a culture of high standardsNegotiation and influencing skills,
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