Director of Operations

About Dija

Dija is on a mission to transform the way consumers do grocery shopping by offering the fastest delivery in London. We are looking for a team to build the future of delivering orders to customers in 10 minutes flat. Impress at our fast-growing start-up and there could be opportunities to grow with us.

Duties and Responsibilities

• Plan, direct, and manage all store and warehouse operations including deliveries, inventory, equipment, and systems


• Design process maps, monitor and implement changes to business processes and tailor adjustments as needed


• Develop and implement action plans to improve performance, providing direction and guidance on executing company programs


• Implement and monitor human resource compliance, asset protection, safety controls, overseeing the safety of our people and products, operational and quality assurance reviews


• Teach and train the site leadership in controlling expenses to ensure adherence to budget and sales volume


• Create and implement plans to improve the financial performance of the warehouses


• Support the site operations team in their recruiting efforts to ensure that we have the proper staff to manage day-to-day operations


• Coach and train Dija staff in your warehouses to continue to improve day-to-day execution, while preparing them to take on new roles and responsibilities

Skills, Qualifications and Experience Required

• Experience in store operations, store replenishment, and people management


• Experience in a fast-moving startup environment


• Demonstrated ability to manage large onboarding programs to train and onboard high performing employees


• Adept at analytical work and the ability to motivate others in a deadline-driven environment


• Demonstrated ability to solve complex problems under pressure


• Effective communicator


• Ability to think and drive strategic initiatives across a large span of operations


• Ability to guide, direct, maintain and monitor all activities associated with the successful application of business excellence 


• Ability to work proactively with all stakeholders to maintain a programme of continual improvement within their areas of responsibility

Benefits

• Competitive pay with share options


• Pension scheme


• 28 days of holidays including bank holidays


• Choice of hardware