Director of Resident Services

Make a meaningful impact every day. Join Morden College as our new Director of Resident Services. 

We’re Morden College: an almshouse charity with a proud 330-year history and a big vision for the future. We provide homes, care, and support for over 250 older people across two lovely sites in Blackheath and Beckenham, helping our residents lead independent, connected, and fulfilling lives. 

We're entering an exciting new phase, with a fresh strategy focused on excellent housing, high quality services, and thriving communities.  

What you’ll do 

As our Director of Resident Services, you’ll be a key member of the Senior Leadership Team, leading on everything from resident experience and care quality to community life and strategic direction. You’ll: 

• Oversee services that help residents feel safe, supported, and truly at home. 


• Lead teams, manage budgets, and make sure everything runs smoothly. 


• Champion inclusion, wellbeing, and independence for older people. 


• Collaborate across teams and with external partners to keep improving what we do. 

What you’ll bring 

• A strong background in leadership in a charity or customer services setting, perhaps in health, social care, or housing. 


• A strategic mindset and a warm, people-first approach to leadership. 


• Excellent communication, financial oversight, and problem-solving skills. 


• A deep commitment to dignity, equity, and resident voice in everything we do. 

Why join us? 

• A real chance to be part of shaping a vibrant, values-led organisation. 


• An ambitious, kind, and forward-thinking team. 


• Great benefit and wellbeing initiatives, flexible working, and the opportunity to genuinely improve lives. 

If you're ready to bring your leadership skills to a place where community and purpose come first, then we’d love to hear from you. 

For more information regarding this role and how to apply please click the link below:

Director of Resident Services Recruitment Pack