Dispatch Administrator

Company : Russell Taylor

Job Description - Dispatch Administrator

Role: Dispatch Administrator
Location: Deeside
Salary: £25,000-£28,000 per annum (depending on experience)
Type: Permanent
Hours: Monday-Friday days

My client is looking to appoint a Dispatch Administrator to join their growing team in Deeside.

As a Dispatch Administrator, you will play a key role in ensuring finished goods and are dispatched efficiently, safely. You'll coordinate between production, transport partners, sales/distributors, and internal teams to make sure orders leave the facility on time, tracking all relevant documentation and communication.

The role:

Schedule and coordinate outgoing shipments of finished products to customers.
Liaise with transport providers to organise pickups, ensure transport is arranged in cost-effective and environmentally considered ways.
Ensure all dispatch paperwork is accurate: packing lists, delivery notes, invoices, compliance documentation.
Update order tracking systems / Material Requirements Planning software to reflect dispatch status.
Monitor dispatch timelines; identify potential delays (production hold-ups, carrier issues, packaging problems) and escalate to relevant teams.
Communicate with sales / customer support to inform customers of delivery schedules, delays, or queries.
Ensure storage, packing and loading areas are organised, safe, and compliant with company's environmental and safety standards.
Help drive continuous improvement in dispatch/logistics processes-seeking ways to reduce waste, reduce costs, improve timeliness and sustainability.

The candidate:

Previous experience in dispatch, logistics coordination, supply chain or manufacturing environment.
Good knowledge of packing, loading, transport scheduling, documentation.
Competent using ERP systems, order tracking, Microsoft Office (Excel),
Strong attention to detail-accuracy in documentation is critical.
Excellent organisational and time management skills; ability to juggle multiple orders and respond to shifting priorities.
Good communication skills

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.

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Dispatch Administrator

Job Description - Dispatch Administrator

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