Dispatch Assistant

We are looking for a Dispatch Assistant, to work in our Stafford fulfilment team – packing and distributing coffee to our online customers and wholesale clients and helping to maintain the day to day operations of the warehouse.

The ideal candidate will have experience working in a warehouse, fulfilment/dispatch team or production facility, have an eye for detail and a love for working in a fast-paced environment. FLT counterbalance / reach licence preferable but not essential. This role includes manual handling.

An interest or knowledge in coffee would be great but isn’t a requirement – you will be immersed in all things coffee from day one!

Day-to-day, you will help the Dispatch team to:

• Ensure customer satisfaction through the management of accurate and timely order packing, preparing and shipping.


• Ensuring anything that leaves the building adheres to the highest standards of the OCRI brand and quality.


• Work closely with the Dispatch & Roasting teams to ensure any issues directly relating to orders are resolved in a timely manner.


• Support warehouse operations including stocktakes, unloading deliveries including occasional containers & general housekeeping.


• Maintaining a clean & safe working environment.

This job is based at our roastery in Seighford, Stafford and will report to our Dispatch Manager.

• Monday to Friday, 08:00-16:00


• All the coffee you can handle to drink at home and at work


• Real Living Wage