Dispensing Optician Practice Manager

Optical Practice Manager Vacancy - John Biddle Opticians, Madeley

We’re a friendly, community focused, independent opticians where our people and our patients come first. As our new Practice Manager, you’ll be part of the leadership team supporting a close-knit group that values your skills, supports your growth, and encourages you to thrive. You’ll have the freedom to do what’s right for each patient and support our team to the highest standard, without the pressure of quick turnarounds or sales targets, so if you’re looking for a practice where your experience and knowledge is valued, with a team that works collaboratively - a role with us could be right for you. 

• Professional fees paid
• Your birthday off work
• No Sunday or bank holiday working
• Free & regular CPD courses
• Access to a cashback health care plan
• Retail discounts
• Cycle to work scheme 

We offer a range of benefits designed to support your wellbeing, development, and work-life balance.

We’re looking for a full time Practice Manager to join us in delivering the kind of personalised, patient-first care we’re known for. You’ll play an important role in helping people see and feel their best, by offering expert advice, guiding them through frame and lens choices, and making sure every fit is as comfortable and accurate as it is stylish.

This role is perfect for someone who enjoys connecting with people, building trust with patients, and being part of a supportive, tight-knit team. You’ll have the time and freedom to do your job properly by providing honest, expert care. Working closely with the rest of the team, you’ll help create a smooth and positive experience for every patient who walks through the door.

As an experienced team leader, you’ll use your technical skills and product knowledge to recommend the best lens and frame options for each individual’s visual and lifestyle needs. You’ll take accurate measurements, ensure high-quality fittings, and manage complex prescriptions or adjustments with confidence., all while supporting the wider team to succeed. You’ll be on hand to support patients with queries or concerns, help the team resolve any dispensing-related issues, and contribute to the upkeep and organisation of the practice. Most importantly, you’ll be someone who takes pride in great service, and who brings warmth, care, and expertise to every interaction.

While you do not need to be a qualified Dispensing Optician to be successful in this role, dispensing experience and an insight into the patient journey is essential.

Click apply below and we will ensure you are contacted as soon as possible by one of our team.