Domestic Abuse Service Manager

Domestic Abuse Service Manager

Location: Surrey

Hours: Full-time, 35 hours per week

Salary: £31,000 - £36,000 per annum (dependent on experience)

Contract: 12-month fixed term (potential for permanent)

Applicants: Female only, under Schedule 9 (Part 1) of the Equality Act 2010

Are you an experienced and compassionate leader with a background in supporting vulnerable communities? We're seeking a dedicated Service Manager to oversee and develop high-quality outreach services supporting adults and children affected by domestic abuse.

About the Role:

As Service Manager, you will play a vital role in the strategic and day-to-day management of outreach services, ensuring delivery is efficient, effective, and aligned with best practices. You will manage a team of outreach staff, oversee safeguarding procedures, contribute to funding evaluations, and represent the organisation in multi-agency settings.

Key Responsibilities:

• Lead the planning, delivery, and evaluation of outreach services
• Manage and support a team of 5-7 outreach staff, including supervision and appraisals
• Ensure services meet performance targets and quality standards
• Oversee safeguarding procedures and support staff in managing concerns
• Contribute to policy development and maintain compliance with legislation
• Work with leadership on strategy, data reporting, and funding submissions
• Promote the service through partnership working and training delivery

What We're Looking For:

• Proven leadership experience in managing teams and service delivery
• Experience supporting survivors of domestic abuse or similar vulnerable groups
• Strong understanding of safeguarding policies and risk management
• Excellent communication, negotiation, and presentation skills
• Ability to manage budgets, monitor impact, and contribute to reports
• Compassionate, resilient, and committed to equality and inclusion
• Full driving licence and access to transport

Desirable:

• Knowledge of domestic abuse services, welfare rights, housing, or family law
• Experience in preparing funding bids or working in the voluntary sector

Benefits:

• 20 days annual leave (plus bank holidays), increasing to 30 days with service
• Pension scheme enrolment option
• Supportive, values-driven working environment

If you are passionate about making a difference and have the skills to lead an impactful service, we want to hear from you.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.