Domestic Abuse Services Manager

Red Snapper Recruitment are seeking an experienced and motivated Community Services Manager to lead a frontline domestic abuse service across Coventry and Leicester. You will manage and support a team delivering high-quality, trauma-informed services to those at high risk of harm, with a strong focus on multi-agency working, safeguarding, and service development.

Job Title: Community Services Manager

Location: Coventry

Hours: 37.5 hours per week, including some weekends and participation in the out-of-hours rota

Salary: £35,000

Key Responsibilities:

• Lead and manage a team providing direct support to survivors of domestic abuse

• Ensure risk assessments, safety planning, and MARAC processes are robust and survivor-focused

• Deliver supervision, case reviews, and staff development

• Contribute to strategic planning, funding applications, and governance processes

• Represent the service in multi-agency and strategic meetings, strengthening partnerships

• Oversee monitoring and evaluation to assess impact and guide service improvements

• Ensure services are inclusive, culturally competent, and legally compliant

Essential Experience & Skills:

• Proven experience managing services for high-risk domestic abuse or vulnerable individuals

• Strong leadership and staff supervision skills

• Experience working within governance structures and supporting board decisions

• Knowledge of safeguarding, risk management, and relevant legislation

• Ability to build and maintain multi-agency relationships

• Financial management and fundraising experience

• Excellent communication, organisational and strategic planning skills

Qualifications & Requirements:

• Relevant management qualification or equivalent experience

• Experience working with women and children from diverse and marginalised communities

• Full driving licence, access to a vehicle, and business insurance

• Enhanced DBS clearance