Drainage Engineer (Stockport)

The Drainage Technicians are responsible for attending domestic and commercial sites and investigating wastewater works, instigating and resolving issues for our customers, along with making appropriate recommendations.

• · Liaise with commercial and domestic customers on site.
• · Customer service – engaging with customers in a professional manner.
• · Investigate and diagnose issues via site surveys.
• · Advise customers as to solutions and implementing accordingly, this may include:
  - Drain clearance
  - De-scaling and root cutting
  - Performing minor excavations and patch lining
  - Preventative maintenance
• · Use high-pressure water jetters, CCTV camera survey equipment and rods.
• · Identify potential concerns and making recommendations to customers for additional work.
• · Interpret and work with drainage drawings, operating independently in areas of expertise.
• · Drive Brand awareness through professional appearance, interactions and technical knowledge.
• · Share knowledge and best practice with colleagues.
• · Make recommendations to the Regional Development Managers to the success of the region.
• · Help to resolve any operational issues, performance issues or compliance within the territory, taking all steps to safeguard the brand’s reputation.

Experience/skills/knowledge:

• · 2 year’s previous experience of working within the drainage sector.
• · Ideally 1 years’ experience/knowledge of plumbing principles
• · Drainage tanker experience (preferred)
• · Full clean UK driving license with flexibility to travel.
• · CSCS card holder (preferred)
• · Ability to use a mobile telephone (calls, photo’s, email and CRM Application etc.).
• · High-pressure water jetting (HPWJ) certification
• · Excellent verbal and written communication skills
• · A DBS check will be part of the on-boarding process
• To be able to work as part of an on-call rota providing a 24 hr service.

Characteristics:

• · Lead from the front in this hands-on role, enjoys working with and through people to deliver positive results.
• · Positive, can-do attitude and ability to problem solve
• · Organised, goal orientated and willing to learn
• · Able to work on your own and enjoy working outside.
• · Motivated
• Customer centric

Brand: