Driver Coach

Overview of role

Location: Walthamstow, Greater London

Salary: £45,643

⏰ Hours: 45 hours per week, including early starts and night shifts, to provide support for all drivers.

Role Overview

As a Driver Coach, you will play a pivotal role in developing a highly skilled, safe, and compliant driving workforce. Reporting directly to the Transport Manager, with indirect reporting to the Transport Front Line Manager, you will support the Driver Assessor in delivering coaching, training, and development programmes that drive operational excellence.

Acting as a subject matter expert, you will work closely with drivers to enhance performance, promote a strong safety culture, and ensure full compliance with legal and company standards. Through effective coaching and mentoring, you will help drivers improve driving techniques, reduce operational risks, increase fuel efficiency, and deliver an exceptional customer experience.

Your expertise will cover:

✅ Safe and fuel-efficient driving
✅ Tachograph compliance and best practice
✅ Route and diversion management
✅ Manual handling techniques
✅ Satellite navigation and route planning
✅ Delivery point risk assessments
✅ Bridge strike prevention and vehicle awareness

Comprehensive assessment records and coaching documentation will be maintained to support continuous improvement and performance development.

Key Accountabilities

Driver Coaching & Development

• Accompany drivers on routes to conduct assessments and provide constructive feedback on driving style, behaviours, safety, and compliance.


• Deliver engaging coaching sessions that reinforce driver induction standards and ongoing development requirements.


• Identify training needs and create targeted development plans to improve performance and capability.


• Act as a role model, promoting a positive and professional driving culture across the operation.

️ Safety & Compliance

• Champion a safety-first culture, ensuring drivers consistently adhere to legal and company requirements.


• Provide expert coaching on Standard Operating Procedures (SOPs) and transport legislation.


• Lead tachograph compliance coaching to reduce infringements and support driver understanding.


• Promote awareness of the Working Time Directive and its impact on driver wellbeing and compliance.


• Support Road Traffic Accident (RTA) investigations and contribute to corrective and preventative actions.

Performance & Continuous Improvement

• Produce detailed assessment reports and maintain accurate coaching records.


• Monitor manual handling activities and coach drivers on safe working practices.


• Support Front Line Managers with driver performance reviews and development discussions.


• Analyse driver behaviours and trends to identify opportunities for improvement.


• Contribute as a key member of the site steering team, supporting vehicle operations excellence.

What You’ll Need to Succeed

We are looking for a passionate and motivated individual who enjoys developing others and setting high standards.

✅ Essential Skills & Experience

• Safety-focused, with a genuine commitment to creating a safe working environment.


• Confident presenter and trainer with an engaging coaching style.


• Strong communication and relationship-building skills.


• Excellent planning and organisational abilities.


• Self-motivated with the initiative to work independently.


• Good awareness of diversity and inclusion, adapting coaching styles to meet individual needs.


• Exceptional attention to detail and record-keeping standards.


• Strong understanding of confidentiality and data protection requirements.


• Proficient in Microsoft Excel, PowerPoint, and digital reporting tools.


• Detailed knowledge of transport compliance and driver legislation.


• ✅ Hold a valid C+E Driving Licence.


• ✅ Minimum of 2 years' commercial driving experience within a fast-paced FMCG, logistics, or distribution environment.

What's in It for You

We believe in rewarding our people, and that’s why we offer an outstanding package of benefits, including:

Competitive Salary: £42,261.97 per year

29 Days Annual Leave – Enjoy your well-earned breaks! ️
Up to 10% Employer Pension Contributions (including Life Assurance)
‘Extra Slice’ Benefits Scheme – Discounts at over 500 retailers, including Tesco, Sainsbury’s, M&S, Curry’s, and more! ️
Electric Car/ Cycle to Work Scheme – Get a great bike deal to help with your commute ‍♂️
Family-Friendly & Flexible Working Options – Supporting your work-life balance
Employee Assistance Programme – Free & confidential support for financial, legal, and personal matters
Charitable Giving – Be part of our partnership with Save the Children and give back through payroll donations ❤️