Driver Manager

Driver Manager
Bletchley
£71,000

Chiltern Railways operates a crucial rail service spanning from London Marylebone to Birmingham, with multiple stops throughout Buckinghamshire and Oxfordshire. We're currently seeking a dedicated Driver Manager to join our team. In this role, you'll take charge of our team of drivers, spearheading the development, implementation, and upkeep of train operating standards to ensure we meet our reliability and punctuality targets. Your responsibilities will extend to ensuring strict adherence to all pertinent policies and procedures, guaranteeing compliance with relevant sections of the Safety Management System, the current HSQE Plan, and any applicable Railway Group Standards.

Job Purpose

Directly manage the competence, welfare, attendance, discipline, assessment and coaching of your team of drivers
Monitor the basic and enhanced training of drivers ensuring that competency standards are fully met
Ensure that trains are driven in a safe and efficient manner, operating standards are complied with and customer care standards are met
Carry out regular competence and performance assessments, including the examination of newly appointed drivers
Fully investigate safety of the line incidents and accidents and make recommendations on improvements and prevention. Ensure that all such matters are properly reported in line with statutory or railway operating requirements and also that the necessary reports are fully completed and submitted within the agreed timescales
Maintain own driving competency and when necessary, accompany or act as a conductor to another driver
Undertake cost control exercises in connection with payroll costs, uniform and equipment to ensure that the operations department budgets are not exceeded
Be aware of short-term contingency rostering of drivers, liaising with the resource manager and local controllers to ensure that resourcing complies with the train service specification
Check and arrange for delivery of weekly operating notices including London Underground traffic circulars
Monitor all notice cases at depots as necessary and post SPAD, traction, train crew and new notices at unsupervised depots and monitor this at supervised depots
Ensure that drivers have the correct Personal Protective Equipment (PPE) equipment and that it is worn correctly and uniform, including bi-annual certification of existing equipment in compliance with Chiltern Railways policies
Ensure ‘return to work’ interviews are carried out as soon as is practicable on individuals’ return
Implement decisions and action plans as determined by the Depot Managers

Key Accountabilities:

5 years train driving and railway operations experience and be able to meet the physical and visual standards of a train driver
Must hold valid Certificate of Competence in Rules and Regulations including those of London Underground and have detailed knowledge of Railway Standards
Good standards of literacy, numeracy and computer skills are essential
The post holder should be formally trained in competency assessment in line with company procedures or equivalent in coaching and assessing drivers and also in investigating and responding to incidents and accidents
An ability to communicate confidently and effectively both verbally and in writing with drivers and other employees and organisations

At Chiltern , we work in an environment where diversity is essential, inclusion is our culture, and each person knows they belong and matter.
We offer a competitive salary and benefits package, a culture of respect, challenge and innovation – with excellent opportunities for growth and development.

Our benefits include:

All active staff and their eligible partners/dependents are entitled to free standard class leisure travel on Chiltern Railways, Cross Country, Arriva Rail London, Grand Central and NEXUS
Active staff are also entitled to residential and duty standard class travel on all of the above services
Defined Benefit Pension Plan
Arriva Village - access to online benefits and discounts
Cycle to Work Scheme
Employee Assistance Plan
Physio Line - We offer complementary 24-hour physio for everyone
Health Shield - Health Shield provides an affordable healthcare cash plan offering a wide variety of benefits including dental, optical, and physiotherapy
Eye Care - You’re entitled to free eye tests and if you need glasses for computer use we will pay up to £80.00 towards your lenses and frames
We offer 25 days annual leave as well as statutory holidays
Flexible working
Support - Peer Support, Samaritans, and Railway Chaplains

At Arriva we acknowledge the importance of our people's diverse experiences, talents, and cultures. Embracing diversity and creating inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success..