Dual Service Operative

Job
Role: Dual
Service Operative (Security & Parking)

Working
Hours: 4 on 4 off - 10:00am- 20:00pm / 8:00am-18:00pm on Sundays (average 35 hours per week)

Pay: £12.21 per hour

Location:Barnsley Retail Park, S71 1JE

Reporting to: Support Services Manager 

Overview

An
exciting opportunity has arisen at Anchor Group Services, for
an experienced Dual Service (Security & Parking)
Operative to join our established contract based in a retail
environment at Barnsley Retail Park. 

The
successful candidate must have a valid SIA Licence as a
minimum. You will be part of a forward thinking team that
delivers a high level of customer services, security and general
facilities. 

Duties
include:

• Conducting
  regular patrols of a portfolio of car park
  locations to ensure vehicles comply with the
  advertised terms and conditions for parking.
  
• Issuing Parking
  Charge Notices to non-compliant
  vehicles
  
• Conducting site
  surveys and ensuring ongoing compliance with the BPA AOS
  Code of Practice
  
• Dealing with the homeless and vagrants, moving them on as necessary
  
• Preparing and
  submitting incident reports
  
• Issuing of exclusion Notices on behalf of the client
  
• Preparing and submitting incident reports
  
• Providing a customer
  services presence to car park users
  
• To secure premises
  and personnel by patrolling property; inspecting
  buildings, equipment, access points and permitting
  entry.
  
• To avert losses and
  damage by reporting irregularities, informing violators of
  policy and procedures.
  
• Communicating
  effectively with the Parking Services Team, ensuring information
  is accurately shared with regards to the site and specific
  customer requests.
  
• To complete and
  compile reports by recording and logging observations,
  information, occurrences, and surveillance activities as well as
  interviewing witnesses and obtaining
  signatures.
  
• To maintain effective
  and positive working relationships with the team, client
  management, tenants, and the local police.
  
• The
  operative must, at all times, adhere to Company and Customer
  policies and procedures in a fair and professional manner as well
  as uphold compliance with all legal requirements to maintain the
  organisations stability and reputation.
  
• Carrying
  out any other reasonable management requests
  

Requirements

• Full
  5-year employment checkable history
  
• Valid
  frontline SIA licence DS or SG
  
• 
  Customer
  Service experience and confidence to handle conflict in a correct
  manner
  
• Flexible
  to meet the job requirements
  
• 
  Excellent
  communication skills both written and verbal
  
  
• Smart
  appearance and be well-groomed
  
• 
  Reliable
  and punctual
  
• High
  level of enthusiasm and passion
  
• 
  Ability
  to work in a fast-moving environment
  
  

Benefits

• Access
  to a range of nationally recognised courses to help further your
  career, via the Anchor Academy
  
  
• Access
  to SIA Top-Up and First Aid training at discounted rates, with
  financial support available
  
• Auto Enrolment Pension (if earnings
  reach the minimum requirement for auto-enrolment)
  
• Wagestream
  - access to pay as you earn it
  
• 
  Cycle
  to Work Scheme Available
  
• Full
  uniform provided
  
• Free
  Employee Assistance Programme 24/7 including access to
  counselling
  
• Hospital
  Saturday Fund
  
• Reward
  and Recognition awards
  

Other
companies may call this role: Dual Service Operative, Security & Parking Specialist,
Security Operative, Patrol Officer, Shopping Centre Security Officer, Security
Enforcement Officer, Parking Attendant, Car Park Attendant, Parking Enforcement
Officer, Parking Monitor, Car Park Controller, Parking Officer, Car Park
Officer Customer Security Officer

Within
commuting distance of: Sheffield, Rotherham, Wakefield, Cawthorne, Penistone, Stocksbridge, Hoyland, Wombwell, Hemsworth, South Elmsall, Dewsbury