Dutch-Speaking Customer Service Representative

Job Title: Dutch Speaking Customer Support Advisor
Location: Sofia, Bulgaria (On-Site)
Salary: EUR 2045 gross (x12 months) + EUR 100 performance bonus
Contract: Permanent

Job Overview

We are currently looking for Native Dutch speakers (C1–C2, Netherlands standard — no Flemish accents) with B2 English to join a Customer Support team in Sofia, Bulgaria.

This is a fantastic opportunity to work in a fast-growing international environment while building a long-term career. Relocation candidates are welcome.

Responsibilities

Provide customer support via phone, email, and chat
Assist Dutch-speaking customers with inquiries and issues
Ensure high levels of customer satisfaction
Accurately document interactions in internal systems
Follow company service standards and procedures

Requirements

Dutch (C1–C2, near-native — Netherlands standard only)
English B2 minimum
Strong communication skills
Basic computer literacy

Documents Accepted

EU Citizenship
Residency card (valid for more than 1 year)
Refugee card

Please note:
Work permits and Blue Cards are not accepted.

Salary

EUR 2045 gross per month (x12) + EUR 100 performance bonus
€800 Welcome Bonus

Benefits

EUR 25 monthly transportation / internet allowance (net)
Additional payment for night shifts (if applicable)
EUR 255 bonus for life events (marriage, birth/adoption, graduation)
Health and dental insurance
Life insurance
Multisport Card (co-financed)
Discounts on various goods and services

Relocation Support

Travel reimbursement up to EUR 250 after 6 months
Salary advance of EUR 540 net available
Temporary hotel accommodation provided

Training

1–2 weeks paid training (depending on group size and progress)

Contract Information

Permanent contract
Ownership period: 6 months

How to Apply

Apply: [email protected]
LinkedIn: www.linkedin.com/in/dylan-a78965140