Duty Manager

Are you a motivated professional with exceptional leadership and customer service skills?

Join us as the Duty Manager at a prestigious serviced office in Central London, where you'll play a pivotal role in delivering a first-class service to tenants and guests.

Full Time (Monday to Friday)

What's in it for you?

• Fantastic working culture
• Career progression opportunities
• The chance to work in a dynamic and fast-paced environment

What you'll be doing?

As the Duty Manager, you will:

• Provide exceptional front-of-house facilities and services to tenants and guests, ensuring a welcoming and professional atmosphere.
• Oversee the building, ensuring all areas are maintained to the highest standards.
• Work as one team to deliver targets.
• Support tenant move in/out procedure and turnaround of vacance offices.
• Get to know the business customers and their businesses to promote business awareness and upselling opportunities.

What we're looking for?

• Proven experience in a serviced office environment
• Strong customer service, management and communication skills
• Excellent leadership and multitasking abilities
• A proactive, resourceful, and "can-do" attitude
• Ability to handle complaints end empathetically