Duty Manager, The Clarence, Glasgow West End

We are now recruiting for an experienced Duty Manager to join our growing team at recently opened The Clarence

The Clarence is the latest venture from Cultar Restaurant Group, who also run Michelin starred Cail Bruich & Michelin recommended Brett & offers a modern brasserie, grill & bar concept in the leafy west end neighbourhood of Hyndland.

We pride ourselves in being a relaxed and quality dining establishment, focusing on great, personable service and excellent product knowledge to guide guests through their dining experience in our open kitchen restaurant.

We are keen to hear from individuals with experience in delivering high quality service, leading a team and excellent wine knowledge - though some training will be given.

The salary & benefits package includes:

• Starting salary of £28,000 depending on experience plus a share of TRONC tips from service charge & cash tips
• Workplace Pension Scheme - Eligible employees will be automatically enrolled in the Workplace Pension Scheme, giving you a hassle-free way to start saving for retirement.
• Employee Meal Discounts: As part of our commitment to ensuring you're well-fed and satisfied, we're excited to offer generous discounts on meals for all our employees.
• This one's on us - Once a year! Enjoy a staff meal (food only) at any of the restaurants with our compliments,
• Let's Celebrate Your Birthday with Champagne!: To mark this occasion and show our appreciation for all your hard work and dedication, we would like to offer you a bottle of champagne as a birthday gift.
• Daily Family Meal - We're proud to serve some of the best Staff food in the UK! 
• Staff Uniform - Uniforms provided for specific roles that have been tried and tested by our management team!
• Career Development Opportunities: Your growth and development are important to us. That's why we offer opportunities for career advancement and professional development, including training programs, mentorship opportunities, and more.
• Employee Assistance Program (EAP): We understand that life can be challenging at times, which is why we offer an Employee Assistance Program to provide confidential support and resources for personal and professional issues. We have fully trained Mental Health First Aiders in each venue who can provide support.

About the Role

Assisting the restaurant manager in the day-to-day running of the restaurant, which can include:

• Ensuring service standards are met by the team
• Guest interaction including email, phone and in-person communications
• Assisting with the development of wine and drinks lists, including costings
• Maintaining good communication with the kitchen and front-of-house teams
• Be a key-holder for the venue, including opening and cashing-up

About You

We are looking for a hospitality professional who is passionate about delivering excellent service and enjoys developing a team, providing consistent support to the restaurant manager throughout their role. You will naturally lead by example and be a supporting manager to our junior team members. You will be constantly looking to improve the team, leading to a better experience for guests and helping to create an enjoyable work culture. 

Our Duty Manager must have:

• Accountability
• A positive attitude
• Eagerness to learn & share knowledge
• A genuine enthusiasm for the hospitality industry