Dynamics 365 F&O Platform & DevOps Engineer

Dynamics 365 F&O Platform & DevOps Engineer

About the Role

VE3 is looking for an experienced Dynamics 365
Finance & Operations Platform & DevOps Engineer to take technical
ownership of D365 F&O environments, deployments, release management, Azure
DevOps and platform operations.

We are looking for someone who understands how a large
enterprise D365 F&O platform is administered, deployed, maintained,
upgraded, monitored and supported across development, test, UAT and production
environments.

The successful candidate will work closely with D365
developers, functional consultants, solution architects, infrastructure/cloud
teams and customer stakeholders to provide a reliable and controlled
engineering and release capability for Dynamics 365 F&O.

The role would suit someone with a background in Dynamics
AX / D365 F&O administration combined with Azure DevOps, release
engineering, production deployment and Microsoft cloud technologies.

Requirements

Key Responsibilities

D365 F&O Platform & Environment Management

• Manage
  and support Microsoft Dynamics 365 Finance & Operations environments
  across development, test, UAT, sandbox and production.
  
• Administer
  D365 F&O environments through Microsoft Lifecycle Services and
  associated Microsoft platform services.
  
• Coordinate
  environment provisioning, refreshes, database movement and environment
  maintenance activities.
  
• Manage
  sandbox-to-production release processes and production deployment
  activities.
  
• Plan
  and execute application updates, platform updates, servicing activities
  and environment upgrades.
  
• Maintain
  environment configuration and ensure consistency across the D365
  landscape.
  
• Support
  troubleshooting of application, deployment, environment and
  infrastructure-related issues.
  
• Coordinate
  planned maintenance and minimise disruption to business-critical
  environments.
  

Azure DevOps & CI/CD

• Own
  and continuously improve Azure DevOps processes supporting D365 F&O
  engineering.
  
• Design,
  configure and maintain build and release pipelines.
  
• Automate
  build, packaging, validation and deployment processes wherever practical.
  
• Manage
  branching, source control, pull requests and release governance.
  
• Establish
  appropriate deployment gates, approvals and quality controls.
  
• Maintain
  release artefacts and traceability between requirements, code, builds and
  deployments.
  
• Work
  with development teams to improve deployment reliability and shorten
  release cycles.
  
• Troubleshoot
  failed builds and deployments and coordinate remediation.
  

Release & Deployment Management

• Own
  the technical release process from development through to production.
  
• Create
  and maintain deployment schedules, release plans, rollback plans and
  implementation runbooks.
  
• Coordinate
  dependencies across technical and functional workstreams.
  
• Manage
  software deployable packages and validate packages prior to production
  deployment.
  
• Perform
  or coordinate production deployments under controlled change-management
  processes.
  
• Ensure
  releases are tested and technically validated before promotion.
  
• Support
  out-of-hours or scheduled production releases when required.
  
• Perform
  post-deployment validation and coordinate resolution of release-related
  incidents.
  

Dynamics AX / D365 Technical Administration

• Bring
  strong knowledge of Microsoft Dynamics AX and Dynamics 365 F&O
  architecture and administration.
  
• Understand
  D365 application topology, environments, databases, integration points and
  deployment architecture.
  
• Support
  database refreshes, data movement and environment cloning activities.
  
• Assist
  technical teams with troubleshooting performance, integration and
  environment issues.
  
• Work
  with developers on D365 development lifecycle and deployment requirements.
  
• Support
  implementation and management of integrations between D365 F&O and
  other enterprise platforms.
  

Azure & Microsoft Cloud

• Support
  Azure services used within the wider D365 solution architecture.
  
• Understand
  Azure identity, networking, monitoring and integration concepts relevant
  to enterprise D365 implementations.
  
• Work
  with Microsoft Entra ID for identity and access requirements.
  
• Support
  integration of D365 with Azure-hosted services and enterprise
  applications.
  
• Work
  alongside cloud engineering teams where D365 solutions depend on Azure
  services.
  

Power Platform

• Understand
  the relationship between Dynamics 365 F&O, Microsoft Dataverse and the
  Power Platform.
  
• Support
  environments where D365 F&O integrates with Power Apps, Power Automate
  or Dataverse.
  
• Understand
  environment administration and deployment considerations across the
  Microsoft business applications ecosystem.
  
• Experience
  with dual-write or other D365 F&O/Dataverse integration approaches
  would be advantageous.
  

Production Operations & Support

• Provide
  technical support for production D365 F&O environments.
  
• Diagnose
  deployment, integration, configuration and platform issues.
  
• Work
  with application support teams to perform root-cause analysis.
  
• Support
  incident, problem and change-management processes.
  
• Maintain
  operational documentation and standard operating procedures.
  
• Identify
  recurring issues and introduce automation or engineering improvements to
  reduce them.
  
• Participate
  in major incident resolution where D365 platform expertise is required.
  

Monitoring & Performance

• Monitor
  platform health and identify potential operational issues.
  
• Work
  with Microsoft monitoring and Azure monitoring capabilities as
  appropriate.
  
• Analyse
  errors, logs, batch processes and environment telemetry.
  
• Support
  troubleshooting of performance issues and technical bottlenecks.
  
• Work
  with Microsoft support where product-level escalation is required.
  

Security & Governance

• Follow
  secure deployment and environment-management practices.
  
• Support
  access control and privileged access processes for D365 environments.
  
• Maintain
  separation between development and production responsibilities where
  required.
  
• Ensure
  production changes are appropriately authorised, documented and auditable.
  
• Support
  customer security, compliance and change-control requirements.
  

Essential Technical Skills

Candidates should have strong practical experience
across most of the following:

• Microsoft
  Dynamics 365 Finance & Operations
  
• Microsoft
  Dynamics AX, preferably AX 2012
  
• D365
  F&O environment administration
  
• Microsoft
  Dynamics Lifecycle Services (LCS)
  
• Azure
  DevOps
  
• Azure
  Repos
  
• Azure
  Pipelines
  
• CI/CD
  
• Build
  and release management
  
• D365
  software deployable packages
  
• D365
  environment provisioning and servicing
  
• Production
  deployment
  
• Environment
  refreshes and database movement
  
• Source-control
  and branching strategies
  
• Release
  and change management
  
• Microsoft
  Azure
  
• Microsoft
  Entra ID
  
• Power
  Platform
  
• Dataverse
  
• Enterprise
  application support
  

Highly Desirable Skills

Experience in some of the following would be
particularly useful:

• X++
  development knowledge
  
• D365
  F&O development architecture
  
• Visual
  Studio for Dynamics development
  
• PowerShell
  scripting
  
• Azure
  CLI
  
• REST
  APIs
  
• Azure
  Logic Apps
  
• Azure
  Functions
  
• Service
  Bus
  
• SQL
  Server / Azure SQL
  
• Data
  Management Framework
  
• Electronic
  Reporting
  
• Dual-write
  
• Dataverse
  integrations
  
• Power
  Automate
  
• Power
  Apps
  
• Application
  Insights
  
• Azure
  Monitor
  
• Infrastructure
  or deployment automation
  
• Microsoft
  FastTrack processes
  
• Large-scale
  D365 implementation or migration programmes
  

The candidate does not necessarily need to be the
primary X++ developer, but should understand the development lifecycle
sufficiently well to work closely with developers and diagnose build, packaging
and deployment issues.

Experience Required

We would normally expect:

• 5+
  years of overall Microsoft Dynamics / enterprise application experience.
  
• 3+
  years of hands-on Dynamics 365 F&O experience.
  
• Strong
  previous experience with Dynamics AX would be beneficial.
  
• Significant
  hands-on Azure DevOps experience.
  
• Proven
  responsibility for D365 production deployments.
  
• Experience
  supporting multiple D365 environments within enterprise programmes.
  
• Experience
  managing releases into production.
  
• Experience
  working within structured change-management and production-support
  processes.
  
• Experience
  working with geographically distributed development and support teams.
  

Certifications

Microsoft certifications are desirable, particularly:

• Microsoft
  Certified: Azure Administrator Associate
  
• Relevant
  Dynamics 365 Finance & Operations certifications
  
• Relevant
  Azure DevOps or DevOps engineering certifications
  

Equivalent practical experience is more important than
certification alone.