Dynamics CRM Functional Consultant

Job Description

Dynamics CRM Consultant

Join an established UK-based MS Partner working on various exciting Dynamics & Power Platform projects!

Exciting opportunity for a Functional Consultant with experience and skills in Dynamics 365 CE/CRM implementation, to work with the delivery team at my exceptional MS Partner client.

You'll playa crucialinassistingtheclients to optimise theiroperationalprocessesandaccomplishtheir goals by utilisingMicrosoftDynamics365.

This flexible, hybrid role requires the successful applicant to work on a remote basis with occasional travel to office in Newcastle-Upon-Tyne (likely to be no more than once a month).

What the role offers?

• A varied and strong pipeline of CE Projects, working with Microsoft Dynamics 365 in a number of different industries.
• A fantastic team environment in which you can expect a forward-thinking approach to project delivery
• Starting base salary up to £45k
• Exceptional company benefits package including pension, life assurance etc.
• Exciting certified training and professional development openings.

Role and Responsibilities

• Collaborating closely with clients to understand their needs and requirements, and then transforming them into effective user stories
• Managing the implementation of modules
• Providing 3rd line support to users
• Working closely with other team members and providing mentoring to a Junior Functional Consultant

Skills and Qualifications

• End-to-end Dynamics CRM/ D365 CE experience in the functional implementation of the projects (either with end customer(s) or partner(s).
• Advanced understanding of one or more core modules, including sales, marketing, field service, customer service.
• Analytic and Cooperative approach, demonstrating the ability to work effectively within a team or independently.
• Full project life-cycle expertise.
• Excellent communication skills both written and verbal in order to provide a confident approach to customer interactions and stakeholder management.

Interested? Apply today for more details!