Early Years Support Officer

With over 50 nurseries across the UK, Banana Moon Franchise is proud to provide nurturing and inspiring environments where children grow, learn, and thrive. We’re now looking for a passionate Early Years Support Officer to join our team in the North.

This exciting role offers the flexibility of combined regular visits to nurseries, with providing support to nursery franchisees and managers whilst working flexibly from home. You'll support teams across the UK, although based in the North, to deliver the very best in Early Years education and care. You’ll also join us occasionally at the Franchise Support Office located in Warwick for whole team events and collaboration.

In this exciting role, you will:

• Champion excellence by monitoring statutory requirements and ensuring nurseries across the Banana Moon Network remain fully compliant with regulatory inspection frameworks.
• Be an ambassador for the Banana Moon brand, bringing our mission and values.
• Support franchisees in delivering high-quality learning and development
• Provide flexible support through onsite visits, virtual meetings, and telephone guidance.
• Assist nurseries during regulatory inspections, offering reassurance and practical support.
• Use your professional expertise to guide franchisees and nursery managers to confidently tackle everyday challenges.
• Review and maintain network wide compliance.
• Inspire and up skill others by delivering engaging face-to-face and virtual workshops and training programmes.
• Keep accurate records through visit notes, audit reports, and other essential documentation.
• Play a key role in supporting brand new nursery projects as they join our brand and launch

• A minimum of three year's experience in an early years management role, ideally with multi site experience.

• Someone who thrives on variety: from compliance visits to hands-on training delivery.
• A confident communicator who can build strong, supportive relationships.
• Flexible and proactive, with a willingness to travel - Must hold a full UK driving licence.
• Hold a relevant qualification in Early Childhood Education or Development.
• Thorough knowledge of EYFS and Safeguarding legislations.
• A proven track record of positive Ofsted inspection outcomes.
• Strong organisational and administrative skills.
• Banana Moon Franchise have identified this role as one which will require an application to the Disclosure & Barring Service (DBS) as this role will bring you into direct contact with children on a regular basis.
• Salary range dependent on experience

Benefits

• Company Car for travel (approved for personal use)
• The ability to manage and co-ordinate your own diary and schedule
• Private health care plan
• 24/7 Bupa Employee Assistance Programme (EAP.)
• 30 days annual leave plus bank holidays
• Two paid wellbeing days per year (duvet days)
• Hybrid working with Apple devices provided
• Annual black tie awards (Midnight Moon Awards)