E-Billing Executive

Herbert Smith Freehills Kramer is a world-leading global law firm, where our ambition is to help you achieve your goals.

Exceptional client service and the pursuit of excellence are at our core. We invest in and care about our client relationships, which is why so many are longstanding. We enjoy breaking new ground, as we have for over 170 years.

As a fully integrated transatlantic and transpacific firm, we are where you need us to be. Our footprint is extensive and committed across the world’s largest markets, key financial centres and major growth hubs.

At our best tackling complexity and navigating change, we work alongside you on demanding litigation, exacting regulatory work and complex public and private market transactions. We are recognised as leading in these areas.

We are immersed in the sectors and challenges that impact you. We are recognised as standing apart in energy, infrastructure and resources. And we’re focused on areas of growth that affect every business across the world.

All of this is achieved by supporting the growth of our people, who help us deliver on our ambition – which is to help you achieve yours.

Herbert Smith Freehills Kramer: Your goals. Our ambition

The Opportunity

Key responsibilities

The E-billing Executive will have the following duties:

• Submission of PDF and Ledes eBill files to 3rd party intermediaries, on behalf of all our global offices network
• Maintain the data held in various 3rd party intermediaries.
• Assist with the loading of all UK, US, EMEA and Asia timekeepers and associated rates in various 3rd party intermediaries.
• Analyse client electronic invoicing requests
• Act as a liaison between fee earners, business support teams, Business Finance, IT department, clients, and electronic invoicing intermediaries to help implement new electronic invoicing requests.
• Ensuring that invoices are raised correctly and in a timely basis (within the agreed Service Level Agreement) and are paid promptly by the client
• Understand clients billing and collection processes and ensuring that invoices are produced, submitted and collected in a manner which is appropriate for the Firm and client, which facilitates payment with minimum queries and time delay.
• Drafting & checking draft bills (breakdowns of proposed bills submitted for partner approval)
• Processing and collation of bills including time/disbursement write-offs, time/disbursement transfers/cancellations and reissues
• Assist with the development, enhancement and testing of the firm's billing systems and related tools, including electronic billing formats.
• Assist the Revenue Projects team with the documentation of procedures and working practices.
• Assist with running debtor statements- contacting clients and pursuing payments via email and phone.
• Client liaison- assisting in providing a full-service to an assigned group of clients.
• Arranging and attending client meetings to discuss eBilling requirements / issues / improvements.
• Understand the various electronic invoicing intermediaries and how they work with electronic invoicing requirements/policies.
• Reconciling matters both internally and via 3rd party intermediaries
• Provide 1st line support to the Business Finance Revenue teams, File Opening and Fee Earning community

Qualifications, skills and experience

• Over 3 years experience working within a legal ebilling role
• Advanced knowledge of commonly used 3rd party ebilling intermediaries
• Experience of Aderant Expert is preferred
• Excellent customer service orientation skills
• Competent IT skills, good working knowledge of Word, Excel and Outlook
• Suggests new ideas or ways of doing things in a confident, constructive and sensitive way
• Ability to analyse and interpret revenue data 

Behavioural Competencies

• Enjoys working as part of a team in a ever-changing environment
• Enjoys being challenged and contributing with innovative ideas
• Attention to detail with a high level of accuracy
• Excellent communication skills
• Deadline focused and able to deliver within tight deadlines
• Ability to cope with conflicting demands and meet deadlines
• Exceptional communication and problem-solving skills are essential
• Promotes a collegiate environment, good team morale and a spirit of co-operation
• Inspire a learning and progressive environment through leading by example
• Ability to establish professional credibility
• Ability to use initiative and be pro-active; with a positive approach to ensuring the demands of the department are met
• Able to work in a challenging environment
• Enjoys working in a fast moving and changing environment

Team

Location

Contract type

Diversity & Inclusion

We are committed to attracting people from all backgrounds and creating a respectful and inclusive culture where everyone thrives. We see this as essential to our success, including our ability to innovate and achieve sustained high performance. This is a key part of our Values—Human, Bold, and Outstanding.