e-Comm Brand Experience Manager - Sales

Clorox is the place that’s committed to growth – for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact on consumers, communities, and teammates. Join our team. #CloroxIsThePlace

Your role at Clorox:

As Clorox accelerates its eCommerce growth ambition, we are looking for an eCommerce Commercial Brand Experience Manager to turn consumer, customer and performance insights into bold, actionable plans that drive profitable growth and market share. Sitting within the Commercial eCommerce team, this high-impact role combines digital shelf expertise, commercial acumen and strong brand instinct across two distinctive brands and categories: Burt’s Bees in Beauty and Ever Clean in Pet Care (premium cat litter), spanning Amazon EU5 and Zooplus.
Working in close partnership with Account Sales Leads who own the customer relationship, commercial targets, innovation agenda and channel plans you will drive the digital shelf, content and search strategies that convert those plans into sales.

In this role, you will:

Reporting to the Head of eCommerce, you’ll turn consumer, customer and performance insights into strategies that improve product discoverability, conversion, market share and profitable sales growth. Sitting at the intersection of Sales, eCommerce and Brand Marketing, you’ll help determine how our brands show up, perform and grow within some of Europe’s most important online retail environments.

This is much more than an executional eCommerce role. You’ll have the opportunity to shape strategy, influence investment decisions and identify new opportunities for growth, while working closely with senior commercial and marketing stakeholders across the business.

You’ll take ownership of key eCommerce growth levers across digital shelf, content, search, advertising and the overall online brand experience.

Your responsibilities will include:

• Working collaboratively with Account Saes Leads, Brand and Shopper Marketing, Finance, Supply Chain and other partners to create a connected online consumer experience

• Translating brand, customer and channel strategies into clear eCommerce growth plans for Burt’s Bees and Ever Clean.
• Using sales, search, advertising, digital shelf and consumer behaviour data to identify opportunities and turn insight into action.
• Optimising online content and digital assets to strengthen the consumer journey and improve conversion.
• Shaping Amazon advertising, search and display strategy, ensuring investment supports commercial and brand objectives.
• Monitoring sales, market share, conversion, content and advertising performance and providing clear recommendations for improvement.
• Leading external agency partners, establishing clear briefs, priorities and KPIs and holding partners accountable for delivery.
• Managing budgets, forecasts, accruals and agency investment with strong financial discipline.

 

Your work will directly influence how consumers find, experience and purchase our brands online.

Success in the role will mean improving digital shelf quality and product visibility, strengthening conversion and advertising efficiency, and ultimately contributing to profitable sales and market share growth.

You’ll also help shape the future of our eCommerce business, identifying emerging opportunities and helping Clorox expand its presence across customers, marketplaces and digital channels.

What we look for:

We’re looking for someone who combines eCommerce expertise with strong commercial judgement and analytical curiosity:

• 3–5+ years of relevant eCommerce experience within FMCG or another consumer-focused organisation.
• Experience gained within eCommerce sales, digital commerce, customer development or an online/digital marketing role with strong commercial accountability.
• Strong knowledge of digital shelf, content optimisation, search and eCommerce advertising.
• A clear understanding of how these levers influence discoverability, consumer experience, conversion and profitable growth.
• The ability to analyse complex sales, customer and performance data and turn insights into clear priorities and measurable actions.
• Strong commercial acumen combined with an understanding of brands, consumers and the online customer journey.
• Experience working cross-functionally across multiple stakeholders, markets or workstreams.
• Experience managing external agencies and holding partners accountable against agreed objectives and KPIs.
• Strong budget management, forecasting and performance-reporting capabilities.
• Excellent organisation, prioritisation and attention to detail in a fast-moving environment.

Technical skills

You’ll be comfortable working with data and translating it into clear commercial recommendations. Ideally, you’ll have:

• Strong Excel and PowerPoint skills.
• Experience with eCommerce analytics, retailer dashboards and digital shelf tools.
• Familiarity with platforms such as Amazon Vendor Central, Amazon Advertising and Profitero, or equivalent tools.
• Working knowledge of eCommerce advertising measurement, content optimisation, search and conversion drivers.
• Strong financial discipline across budgets, forecasts, purchase orders, invoices and accruals.

Education & languages

• Bachelor’s degree preferred
• Fluent English required
• Additional European language skills would be advantageous, particularly German, Italian or French

Workplace type:

#LI-Hybrid

Our values-based culture connects to our purpose and empowers people to be their best, professionally and personally. We serve a diverse consumer base which is why we believe teams that reflect our consumers bring fresh perspectives, drive innovation, and help us stay attuned to the world around us. That’s why we foster an inclusive culture where every person can feel respected, valued, and fully able to participate, and ultimately able to thrive. Learn more.

Benefits we offer to help you be well and thrive:

• Competitive compensation

• Generous 401(k) program in the US and similar programs in international

• Health benefits and programs that support both your physical and mental well-being

• Flexible work environment, depending on your role

• Meaningful opportunities to keep learning and growing

• Half-day Fridays, depending on your location

Please apply directly to our job postings and do not submit your resume to any person via text message. Clorox does not conduct text-based interviews and encourages you to be cautious of anyone posing as a Clorox recruiter via unsolicited texts during these uncertain times.

To all recruitment agencies: Clorox (and its brand families) does not accept agency resumes. Please do not forward resumes to Clorox employees, including any members of our leadership team. Clorox is not responsible for any fees related to unsolicited resumes.