Ecommerce Assistant

E-Commerce & Content Assistant (Office-Based)

Cheltenham, Gloucestershire

Are you a natural communicator with a flair for writing, a passion for e-commerce, and an eye for what makes a product stand out online?

We’re looking for an ambitious and detail-oriented E-Commerce Assistant to join a growing luxury fashion brand based in Cheltenham. This is a fantastic opportunity for someone early in their marketing career — whether you're a recent graduate, have completed a marketing apprenticeship, or you're working as a marketing assistant and ready for your next challenge.

What You'll Be Doing

• Writing clear, engaging product descriptions that bring the brand to life and help customers connect with our collections
• Assisting in the day-to-day management of the online store, including product uploads, stock checks, and seasonal launches
• Collaborating with the wider e-commerce and marketing team to ensure product pages are accurate, on-brand, and SEO-optimised
• Using analytics to monitor performance and help improve website functionality and user experience
• Supporting new launches and seasonal campaigns with product and site checks
• Keeping a close eye on the competition and industry trends to help the brand stay ahead

About You

• A passion for e-commerce, and luxury retail
• A confident writer with excellent grammar, spelling, and creative flair
• Comfortable managing multiple tasks with strong attention to detail
• A self-starter who enjoys learning and contributing to a fast-paced team
• Familiarity with tools like Google Analytics, Shopify, or similar platforms is a bonus (but not essential)
• A degree, apprenticeship or hands-on experience in marketing, communications, English or digital would be a plus

What’s in It for You?

• Competitive salary + staff discounts
• 25 days holiday plus your birthday off
• Opportunities for ongoing training and development
• A supportive, growing team where your input matters
• Regular team socials, monthly drinks & more perks
• Beautiful office location with fresh pastries and fruit weekly

This is an ideal opportunity if you love content, crave creativity, and want to build your e-commerce skills within a brand that’s going places.

Apply now and start shaping the online presence of something special.