E-Commerce Assistant

Job Description
Assisting the day-to-day running of our online store. This will encompass Product Launches, Image Management, SEO, and the opportunity to develop as the business grows.
The full-time position is based at our Head Office in Shepherds Bush and is required to be in the office 4 days a week, and 1 day working from home.

Key responsibilities:

Product upload and website content:
Uploading new products and data on the website, using Netsuite and Shopify, as well as maintenance of existing products.
Ensuring the product merchandising of the website is always maintained, utilising trade & stock knowledge to align with the business goals.
Maintaining web pages by ensuring all collections, product images and videos are up to date to launches
Website image management - Looking after the Image folders on the shared drive, resizing and uploading all new product imagery to Shopify in time for product launches.
Owning the process of ensuring that product information is accurate for publication, through liaising with production/buying and relevant teams
Owning and managing the “Coming Soon” process for the website – working cross functionally with the relevant teams to ensure new products are loaded in a timely manner to generate product interest and keep customers informed
Assisting the Ecommerce Manager in setting up seasonal sales.
Assisting the Ecommerce Manager with working alongside the SEO and developer agencies.
Look after the websites product reviews and feeding back to the team key pieces of customer information.
Assisting the Ecommerce Manager when needed

Knowledge/Skills:
Previous experience in Shopify.
Preferably previous experience working in Fashion/Retail
Enthusiastic and flexible in response to an ever-evolving business
Strong communication skills and effective collaboration across functions
Meticulous attention to detail
Resilient and adaptable with ability to use initiative in a demanding and fast paced environment