We are currently recruiting for an experienced E-Commerce Executive to join a growing consumer-focused business based in Surrey. This is an exciting opportunity for a commercially minded digital professional to support online trading performance across multiple e-commerce channels and key retail partners.
The successful candidate will have a strong understanding of digital merchandising, online trading, and customer experience, with the ability to use performance insights to drive engagement, conversion, and sales growth.
Key Responsibilities
E-Commerce & Merchandising
Support the day-to-day management and optimisation of e-commerce websites and online retail channels.
Ensure homepage content, landing pages, banners, navigation, and product merchandising align with campaign and trading priorities.
Analyse website performance metrics including conversion, click-through rates, bounce rates, and customer engagement.
Conduct regular site audits to ensure pricing accuracy, content consistency, and a seamless customer journey.
Identify opportunities to improve UX, on-site navigation, and conversion performance.
Online Retail Partner Management
Act as a key contact for online retail partners, maintaining strong working relationships.
Coordinate and deliver partner marketing activity and promotional campaigns.
Support seasonal launches, digital content updates, and campaign execution across online platforms.
Review campaign performance and provide actionable insights and recommendations.
Trading & Reporting
Support the delivery of online trading plans to achieve revenue and profitability targets.
Monitor daily and weekly sales performance, highlighting trends, opportunities, and risks.
Assist with promotional planning, forecasting, and performance analysis.
Produce regular reports using analytics and e-commerce platforms to support decision-making.
Skills & Experience
Minimum 2-3 years experience within an e-commerce, digital merchandising, or online trading role.
Strong understanding of online retail, merchandising, and user experience best practices.
Experience using platforms such as GA4, Shopify, Salesforce Commerce Cloud, Looker Studio, Power BI, or similar.
Excellent organisational skills and strong attention to detail.
Commercially aware with strong analytical and problem-solving skills.
Confident communicator with the ability to manage multiple priorities and work collaboratively across teams.
Package
Salary up to £35,000 depending on experience
Hybrid working opportunities
Career progression within a growing business
Additional company benefits available Only candidates based in UK and eligible to work in UK are allowed
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