Ecommerce Manager

Ecommerce Manager | London | Salary up to £60k | Multi-channel Retailer

A leading multi-channel retailer is looking for a results-driven Ecommerce Manager to take ownership of the online trading performance across a dynamic and fast-paced digital portfolio. Working alongside key stakeholders in marketing, merchandising, CRM, and tech, this role will shape the commercial success of the brand's digital channels, with a focus on conversion, revenue growth, and customer experience. The ideal Ecommerce Manager thrives on data, loves a fast-moving environment, and is ready to lead on execution and optimisation.

• Owns the day-to-day trading performance of all digital channels, including web, app, and marketplaces

• Drives revenue, AOV, and conversion through optimisation of products, promotions, and pricing strategy

• Oversees the digital trading calendar - ensuring timely execution of campaigns, product drops, and seasonal events

• Collaborates with CRM, marketing, and merchandising to align content and promotional activities with commercial targets

• Uses analytics tools (e.g. GA4, Shopify, ContentSquare) to monitor trading performance and identify optimisation opportunities

• Leads daily/weekly trade meetings and delivers performance updates to stakeholders

• Manages site merchandising, category optimisation, and product recommendations to enhance customer experience

• Partners with UX/design and development teams to brief improvements and test new functionality

• Ensures smooth site operations and commercial readiness across all digital touchpoints

• Tracks competitor activity and market trends to identify areas of innovation and improvement

• A solid track record in a digital trading or ecommerce role within a fast-paced retail environment

• Strong commercial acumen with a proven ability to hit revenue and margin targets

• Confident using web analytics tools and trading dashboards to drive decision-making

• Skilled in managing site merchandising and conversion optimisation strategies

• Familiarity with platforms such as Shopify Plus, Magento, or Salesforce Commerce Cloud

• Able to manage multiple priorities and deliver under pressure

• Strong communicator with the ability to influence cross-functional teams

• A hands-on, proactive Ecommerce Manager who thrives in a high-growth, fast-moving environment

This is a fantastic opportunity for a forward-thinking Ecommerce Manager to take the lead on digital trading and make a significant commercial impact.

BBBH33871