eCommerce Manager

The role of eCommerce Manager is to lead and deliver a digital trading strategy, driving sales growth and customer performance. Responsible for digital fascias, campaigns, and promotional activity, collaborating with marketing, commercial, and optimisation teams to improve conversion and key sales KPIs.

Quest Search & Selection are partnering with a leading international branded & own label fashion, lifestyle & entertainment brand. This business compromise of a multi-channel offer, which is available in-store, via 3rd parties and online.

The roles and responsibilities of this eCommerce Manager role:

1. Manage the day-to-day trading and performance of multiple websites.
2. Report on trading performance at daily, weekly, monthly, and annual levels, with analysis and action plans to meet sales and profit targets.
3. Lead seasonal sales reviews, maintaining commercial awareness and competitor/customer insight.
4. Partner with cross-functional teams to plan and deliver the digital trading calendar.
5. Deliver and evaluate all on-site promotions, content, and seasonal/evergreen activity to drive SEO, engagement, and conversion.
6. Define long-term trading strategies, incorporating UX, functionality, and product development improvements.
7. Align trading activity with digital and brand marketing strategies, ensuring campaigns, assets, and customer journeys are optimised for KPI delivery.
8. Oversee product content processes, ensuring timely issue resolution to maximise sales.
9. Provide strong leadership and people management, setting clear objectives and development plans.
10. Build and motivate a high-performing, collaborative team.

To be successful in this eCommerce Manager role:

1. Ideally having a minimum of 3 years' experience in a comparable digital role within an eCommerce trading, retail or a consumer brand environment.
2. Experienced in managing and optimising e-commerce platforms.
3. Proven track record of delivering both day-to-day trading improvements and strategic projects to drive sales growth.
4. Must have valid working rights in the UK.
5. Highly analytical with strong reporting capabilities; proficient in Google Analytics, Content square, and Excel.
6. Proven ability to drive both incremental improvements and large-scale strategic initiatives that enhance sales performance.
7. Self-motivated, proactive, and capable of working independently.

Benefits of this eCommerce Manager role:

1. Head officed based 4 days and 1-day WFH
2. Subsidised cafe
3. Free Parking
4. Discount across all group
5. Contributory pension
6. Business LTIP goals
7. Subsidised gym membership

This is a great opportunity for someone to move their career to join a well renowned retailer with a global presence. If you feel like you have the qualifications for this position, please apply with your updated CV today quoting the reference no.JO-2509-115268

We request that candidates send their CV as a Microsoft Word document where possible.

Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.