EHM Service Delivery Lead

We are offering a challenging and rewarding position to support the Data & Information team in Service Operations. The Data & Information team works with Big Data and digital technologies to give our customers greater control of their operations. Through actionable intelligence, we empower our customers to make the shift from reactive, rapid-response operations, to become more efficient, better at risk management, a better planned and predictable business.

The primary role of the EHM Service Delivery team is to provide asset control and intelligence solutions to Rolls-Royce customers around the world. Our high integrity control systems capture and manage equipment data which our analysis solutions transform into actionable information that are delivered to the right people at the right time.

Our Service Delivery Engineers play a key role in Service Operations by providing high quality engineering insight in support of diagnosing & managing emerging asset issues in the Civil Airlines fleet. This is an opportunity to join the back office delivery team to work on maintaining our EHM capability & responsiveness.

• Analyse gas turbine performance & mechanical data using latest EHM tools & techniques to diagnose and record potential anomalies in asset operation
• Maintain equipment configuration and ensure data is received and correctly processed
• Provide airline customers with short term troubleshooting advice and longer-term fleet management information
• Support Airline customer training as required
• Work closely with airline customers and the wider RR community to continually evolve & improve our EHM service

• An Engineering, Science, or IT based degree
• Numerate with strong IT skills, able to work under pressure and meet tight deadlines, self-motivated, able to adjust to different ways of working in a changing environment
• Strong interpersonal and communication skills
• Experience of EHM service delivery, engine performance, service engineering or closely related role
• Positive attitude to work, strong team working skills and ethical behavior, being able to work with minimum supervision

• Collaborative working environment – we stand shoulder to shoulder with our clients and our peers through good times and challenges 
• We empower all passionate technology loving professionals by allowing them to expand their skills and take part in inspiring projects  
• Expleo Academy - enables you to acquire and develop the right skills by delivering a suite of accredited training courses 
• Competitive company benefits such as medical and dental insurance, pension, life assurance, employee wellbeing programme, sports and social events, birthday hampers and much more!  
• Always working as one team, our people are not afraid to think big and challenge the status quo 

“We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age”.