Elastic Consultant - Public Sector

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

Elastic has seen significant growth in its work within the Public Sector over the last few years. This role will focus on delivery but also to lead the stakeholder relationships at the highest levels of Government and to work with them to help align Elastic to their strategic objectives.

You will have the opportunity to work with a tremendous services, engineering and sales team and wear many hats.  This is a critical role, as Consultants have an amazing chance to make an immediate impact on the success of Elastic and our customers.

Given the opportunity and the organisations that you will be working with, you must be a current holder of Security clearance.

What You Will Be Doing:

• Strong customer advocacy, relationship building, and communications skills


• The ability to easily pivot from delivery to strategic engagements with customers


• To work with the wider Elastic organisation to support the customer’s goals, their strategic requirements and their journey with Elastic.


• Ownership of the strategic roadmap with the customer including quarterly strategic sessions with senior and key stakeholders either in one or a number of customers with common goals.


• Solution design, development, and integration of Elastic products and APIs, platform architecture, and capacity planning in mission-critical environments


• Comfortable working remotely in a highly distributed team


• Development of demos and proof-of-concepts that highlight the value of the Elastic Stack


• Data modelling, query development and optimisation, cluster tuning and scaling with a focus on fast search and analytics at scale


• Solving our customers’ most challenging data problems


• Working closely with the Elastic engineering, product management, and support teams to identify feature enhancements, extensions.


• Engaging with the Elastic Sales team to scope opportunities while assessing technical risks, questions, or concerns

What You Bring Along:

• Hands-on experience and an understanding of Elasticsearch and/or Lucene


• Minimum of 2 years’ experience as a Software Engineer, System Administrator, or DevOps Engineer


• Minimum of 5 years' experience working as a Consultant, working to deliver and execute on professional services engagements


• Currently holding current UK security clearance, or has previously held security clearance, or is will to undergo security clearance


• Experience as a technical instructor or public speaker to large audiences on enterprise infrastructure software technology to engineers, developers, and other technical positions


• Excel at working directly with customers to gather, prioritise, plan and execute solutions to customer business requirements as it relates to our technologies


• Understanding and passion for open-source technology and knowledge and proficient in at least one programming language


• Hands-on experience with large distributed systems from an architecture and development perspective


• Knowledge of information retrieval and/or analytics domain


• The nature of the work that you will be doing will require a high percentage of work onsite with customers, and you should be expected to travel as a result of this requirement


• Understanding of Linux, Java and databases

Bonus Points:

• Deep understanding of Elasticsearch and Lucene, including Elastic Certified Engineer certification


• BS, MS or PhD in Computer Science or related engineering discipline


• Strong knowledge of Java and Linux/Unix environment, software development, and/or experience with distributed systems


• Experience and interest in delivering and/or developing product training


• Experience contributing to an open-source project or documentation

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