Employee Benefits Administrator

Job Purpose
We are seeking a highly motivated and detail-oriented individual. In this fee-earning but non-advisory role, you will support our Client Advisers in servicing employee benefits arrangements, ensuring clients receive an exceptional standard of service.

Key Responsibilities
Client Services:

• Provide scheme support for Group Risk & Healthcare clients, delivering work to a high standard and within agreed timelines.
• Draft client-specific written reports and correspondence.
• Liaise with insurers, introducing firms, and other stakeholders to establish benefits in line with client requirements and ensure scheme renewals run smoothly.
• Research product markets and obtain insurer illustrations, technical information, and provider updates.
• Analyse data to assist advisers with client recommendations (for both establishment and renewal).
• Identify, log, and escalate risks, breaches, or errors, ensuring mitigation actions are implemented.

Key Skills and Experience

• Excellent client service skills - previous employee benefits experience is essential for this role - PMI & Group Risk
• Proficient IT skills in core Microsoft Office systems.
• Excellent interpersonal and communication skills, both verbal and written
• Experience of report and letter writing

Salary & Benefits:

• Competitive salary
• Private medical insurance
• Life assurance
• Pension contribution
• Hybrid working model (role dependent)
• Generous holiday package
• Option to purchase additional holiday
• Shared parental leave
• Fully funded training towards professional qualifications

Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy.

Our Diversity, Equity and Inclusion Mission

At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.

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