Job Advert

Employee Relations Advisor

Home Based

Full Time - 37.5 Hours per week

12 Month Fixed Term Contract

We are looking for HR professionals wishing to develop their specialist ER experience within a progressive, customer focused environment. Supporting the business, the ER Advisor will be part of a specialised team supporting the effective management of formal ER cases and enhancing management capability at Ramsay Health Care UK.

The ER Advisor will be spending a significant amount of time working with key stakeholders to conclude ER cases in an efficient and safe manner. The successful candidate must be able to travel regularly as part of the their role.

Key responsibilities of the role include

• Guiding and supporting managers at all levels to resolve formal ER cases up to and including external legal matters

• Managing a varied and complex case load to ensure cases are resolved in a timely manner

• Enhancing management capability via training and coaching interventions

• Using data to identify opportunities to improve process and the employee experience

• Contributing to review and updates of policies to ensure they remain complaint and support Ramsay’s progressive culture

The successful candidates will be able to demonstrate the following

• Experience of working in an ER focussed role or HR Advisor role with a strong emphasis on ER

• Experience of working with high case loads with prioritisation abilities

• Tenacity and resilience to meet stakeholder requirements whilst ensuring case management is efficient and effective.

• Ability to work with managers at all levels of an organisation

• A commitment to continuous improvement

• Excellent customer service skills

• The ability to work independently and as part of a geographically dispersed team

• Strong digital literacy/IT skills

• Experience of working in a healthcare setting would be an advantage

Benefits:

• 25 Days Leave + Bank Holidays.

• Buy & Sell Flexi Leave Options.

• Private Pension where Ramsay will match up to 5% after a qualifying period.

• Enhanced Family Leave Policy.

• Private Medical Cover with option to add partner & dependants.

• Life Assurance (Death in Service) x3 base salary.

• Training and Development via the Ramsay Academy.

• Employee Assistance Programme.

• Cycle2Work scheme.

• The Blue Light Card Scheme.

About Us:

Ramsay Health Care UK is a well-established global hospital group with over 50 years’ experience. We are a global provider operating in 8 countries, with 88,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.

We love people with a positive, “can do” attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success.

#LI-GL1

We care. It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. “The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success.
 

We are committed to equality of opportunity for all. This position is subject to background and DBS checks.

We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.

We are committed to safeguarding and promoting the welfare of adults, children and young people at risk. We expect all employees to share this commitment and behave in a way that supports it. All successful candidates will be provided with safeguarding training appropriate to their role.