Employee Relations and Policy Manager

Employee Relations & Policy Manager
Location: South Wales (Hybrid)
Salary: Up to £55,000 per annum
Contract Type: Permanent, Full-Time
Application Deadline: Tuesday 23rd July 2025 (applications reviewed on a rolling basis)

Hoop Recruitment is proud to be supporting a highly regarded and well-established organisation based in South Wales in the search for an experienced Employee Relations & Policy Manager.

This is a unique opportunity to join a values-led organisation that offers a flexible and supportive working environment, enhanced benefits, and the chance to make a genuine impact on people strategy and organisational outcomes.

The Employee Relations & Policy Manager will lead a team of HR professionals, taking full ownership of the organisation’s employee relations function and HR policy framework. You will play a key role in shaping organisational culture, maintaining strong union relationships, and ensuring continued compliance with employment legislation and best practice.

Key Responsibilities

• Lead, support, and develop a high-performing HR team
• Own and oversee all HR policy development, implementation, and governance
• Manage a high-volume employee relations caseload with expert guidance and oversight
• Identify and mitigate ER risks, supporting a positive organisational culture
• Review, update, and implement HR policies in line with current legislation and best practice
• Deliver training and guidance to ensure consistent application of policies across the business
• Monitor ER trends and identify areas for improvement
• Maintain constructive and professional relationships with recognised trade unions
• Build and sustain strong partnerships with internal stakeholders across all levels
• Contribute to the wider people strategy and long-term organisational goals

Essential Experience & Skills

• Strong and up-to-date knowledge of UK employment legislation
• Proven experience managing HR teams and/or leading complex ER casework
• A demonstrable background in HR policy development and implementation
• Experience working within a unionised environment
• Excellent communication, coaching, and stakeholder management skills
• Ability to manage competing priorities and a high-volume workload with resilience and flexibility

Qualifications

• CIPD qualification or equivalent HR-related credentials (Level 5 or above preferred)

If you’re a credible and confident people professional with the ability to manage a busy workload while successfully leading a team, we want to hear from you. This is a fantastic opportunity for a specialist in employee relations and policy development to make a meaningful and lasting impact within a forward-thinking organisation. In return, you’ll be supported by a collaborative HR leadership team and offered the autonomy, flexibility, and recognition your expertise deserves.

To apply or find out more, please contact Emmy Bevan directly.

Applications are being reviewed on a rolling basis, with a closing date ofthe 23rd of July 2025. Early applications are strongly encouraged.